Tech I-Lab Processing - MCH Central Processing - Supplemental/PRN
About The Position
The Tech I-Lab Processing role supports patient testing by receiving, processing, transporting, distributing, and storing specimens. The position prepares specimens for diagnostic and prognostic analyses and testing, delivers them to testing areas, and may prepare specimens and mail-out kits for shipment to internal Mayo Clinic laboratories and referral labs. The role uses manual and automated laboratory and office equipment, computer programs, laboratory and electronic health systems, and other applications to enter orders and information, troubleshoot, and retrieve and verify patient collection data and special notations. It maintains positive patient identification, resolves pre-analytic specimen issues according to standard operating procedures, and follows strict safety protocols for laboratory work and handling chemicals, reagents, and infectious agents. Other duties may include reagent preparation and handling; supply inventory and stocking; operating automated systems; training others; clerical and filing tasks; receiving shipments; cleaning; retrieving consultant specimens; responding to a high volume of calls about laboratory testing, orders, or add-ons; and participating in quality or other laboratory projects. The employee is expected to communicate professionally and ethically, protect confidentiality, work effectively with people in stressful situations, learn multiple computer systems, prioritize in a fast-paced environment, and work independently or as part of a team with minimal supervision and close attention to detail.
Requirements
- High school diploma or GED.
- Minimum of 1 year of specimen processing and handling, accessioning, clinical laboratory, and/or other relevant laboratory or clinical experience.
- Ability to learn and use multiple computer systems.
- Ability to prioritize and work in a fast-paced environment, independently and as part of a team, with minimal supervision.
- Attention to detail and the ability to deal effectively with people in stressful situations.
- Professional communication skills and ability to maintain confidentiality and trustworthiness.
- Ability to adhere to laboratory safety protocols, including safe handling of chemicals, reagents, and infectious agents.
Nice To Haves
- Associate's degree in a health- or science-related field.
- Previous experience or knowledge of computers and keyboarding, laboratory automation, medical terminology, telephone operations, and other office equipment.
- Prior exposure to a clinical laboratory environment.
Responsibilities
- Receive, process, transport, deliver, distribute, and store specimens.
- Prepare specimens for diagnostic and prognostic analyses and testing, and deliver specimens to testing areas as needed.
- Operate manual and automated laboratory and office equipment and programs; enter information and orders; troubleshoot; and retrieve and verify patient collection data and special notations using laboratory and electronic health systems and other applications.
- Maintain positive patient identification throughout all processes and perform duties safely, accurately, and professionally.
- Resolve pre-analytic specimen-related issues in accordance with standard operating procedures.
- Process, prepare, and ship specimens to internal Mayo Clinic laboratory sites and referral labs as needed; prepare and ship mail-out kits as needed.
- Prepare and handle reagents; assist with supply inventory and stocking; operate automated systems; and provide training to others as assigned.
- Perform clerical, processing, filing, shipment-receiving, cleaning, and other related duties as assigned.
- Follow strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents.
- Assist with consultant specimen retrieval and respond to a high volume of calls seeking laboratory testing or order information or add-ons.
- Participate in assigned quality or other laboratory projects as needed.
- Communicate professionally and ethically, including proper telephone technique and etiquette when providing information.
- Maintain confidentiality and trustworthiness; prioritize work in a fast-paced environment; and work independently and in a team with minimal supervision.
Benefits
- Medical insurance with multiple plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Vision plan with a national network.
- Health savings account and flexible spending accounts for eligible expenses.
- Competitive retirement package.
- Competitive compensation and comprehensive benefit plans.
- Continuing education and advancement opportunities.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
