Tech II-Lab Processing - PX Central Processing

Mayo Clinic • Phoenix, AZ

2d • $21 - $29

About The Position

The Tech II performs complex pre-analytic specimen receiving and processing while following appropriate safety procedures and maintaining accuracy and ethical standards. The role includes receiving and identifying specimens, processing and storing them, using laboratory automation, preparing specimens and mail-out kits for referral laboratories, and maintaining positive patient identification throughout the process.

Additional duties may include maintaining send-out laboratory requisitions and billing records, contributing to standard operating procedures, training new team members, supporting consultants with specimen collection and research, triaging specimens based on complexity and patient history, preparing reagents, and monitoring work-unit supplies. The Tech II enters orders and troubleshoots in laboratory and electronic health record systems, verifies patient identification, resolves pre-analytic specimen issues, and may respond to a high volume of calls about testing, orders, or add-ons. The position requires learning and using multiple computer systems, working effectively with people in stressful situations, and performing with minimal supervision and careful attention to detail. Scheduling adjustments, off-shifts, holidays, and weekends may be assigned; other job-related duties may also be assigned.

Requirements

• High school diploma or equivalent (G.E.D.).
• At least two years of specimen processing and handling, accessioning, clinical laboratory, laboratory testing, and/or other relevant laboratory or clinical experience.
• Ability to learn and use multiple computer systems.
• Ability to deal effectively with people in stressful situations.
• Ability to work with minimal supervision and maintain attention to detail.
• Resume required for consideration.
• Must be able to accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments.

Nice To Haves

• Associate's degree in a health- or science-related field and one year of clinical laboratory experience.
• Aptitude for laboratory work or interest in biological or chemical sciences.
• Ability to carry out facility operations independently and as part of a team.
• Organizational ability and ability to follow directions accurately.
• Professional communication skills and appropriate telephone technique and etiquette.
• Ability to multitask, attention to detail, and troubleshooting and problem-resolution skills.
• Excellent computer skills and familiarity with electronic health record and laboratory information systems.
• Knowledge of medical terminology and prior exposure to clinical medicine and/or pathology environments.

Responsibilities

• Receive, identify, process, and store specimens using appropriate safety procedures and laboratory automation.
• Prepare specimens for referral laboratories and prepare and package mail-out kits while maintaining positive patient identification.
• Maintain and document send-out laboratory requisitions and billing, as needed.
• Contribute to the development of standard operating procedures.
• Assist with training new team members.
• Assist consultants with specimen collection and research.
• Triage specimens according to complexity and patient history.
• Prepare reagents and maintain work-unit supply inventory levels.
• Perform order entry and troubleshooting in laboratory computer systems and the electronic health record.
• Retrieve and verify patient identification on specimens using appropriate sources.
• Resolve pre-analytic specimen-related issues.
• Respond to calls about laboratory testing, orders, and add-on requests.
• Accommodate scheduling adjustments and assigned off-shift, holiday, and weekend work.
• Perform other job-related duties as assigned.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED