Tech II-Lab Processing - PX Central Processing

Mayo Clinic • Phoenix, AZ

2d • $21 - $29

About The Position

Tech II performs complex pre-analytic specimen receiving and processing using proper safety procedures in an accurate and ethical manner. The role includes receiving, verifying identification, processing and storing specimens; using laboratory automation; preparing specimens for referral laboratories; and preparing and packaging mail-out kits while maintaining positive patient identification throughout the process.

Additional duties may include maintaining and documenting send-out laboratory requisitions and billing, contributing to standard operating procedures, assisting with training new team members, supporting consultants with specimen collection and research, triaging specimens by complexity and patient history, preparing reagents, and maintaining supply inventory. The position also performs order entry and troubleshooting in laboratory and electronic health record systems, resolves pre-analytic specimen issues, and may respond to high volumes of calls about laboratory testing, orders, or add-ons. The role requires learning and using multiple computer systems, working effectively with people in stressful situations, and working with minimal supervision and close attention to detail. Scheduling adjustments, off-shifts, holidays, and weekends must be accommodated. Other job-related duties may be assigned.

A high school diploma or GED and at least two years of relevant specimen processing, accessioning, clinical laboratory, laboratory testing, or other laboratory or clinical experience are required. An associate degree in a health or science-related field and one year of clinical laboratory experience are preferred. A resume is required. The vacancy is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• High school diploma or equivalent (GED).
• At least two years of specimen processing and handling, accessioning, clinical laboratory, laboratory testing, and/or other relevant laboratory or clinical experience.
• Ability to work independently and in a team environment.
• Organizational ability and ability to follow directions accurately.
• Professional communication skills and proper telephone technique and etiquette.
• Ability to multitask, maintain close attention to detail, troubleshoot, and resolve problems.
• Excellent computer skills and ability to learn and use multiple computer systems.
• Ability to deal effectively with people in stressful situations.
• Resume required for consideration.

Nice To Haves

• Associate degree in a health- or science-related field.
• One year of experience in a clinical laboratory.
• Aptitude for laboratory work or interest in biological or chemical sciences.
• Familiarity with electronic health records and laboratory information systems.
• Knowledge of medical terminology.
• Prior exposure to clinical medicine and/or pathology environments.

Responsibilities

• Receive, identify, process, and store specimens while maintaining positive patient identification.
• Use laboratory automation and prepare specimens for referral laboratories.
• Prepare and package mail-out kits.
• Maintain and document send-out laboratory requisitions and billing, as applicable.
• Contribute to the development of standard operating procedures.
• Assist with training new team members.
• Assist consultants with specimen collection and research.
• Triage specimens according to complexity and patient history.
• Prepare reagents and maintain work-unit supply inventory levels.
• Perform order entry and troubleshooting in laboratory and electronic health record systems.
• Retrieve and verify patient identification on specimens using appropriate sources.
• Resolve pre-analytic specimen-related issues.
• Respond to calls seeking laboratory testing or order information, including add-on requests.
• Accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments.
• Perform other job-related duties as assigned.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health savings and flexible spending accounts for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED