About The Position

Tech I-Lab Processing supports patient testing as an integral member of the laboratory team. The position performs specimen receiving, processing, transport, delivery, distribution, and storage, and prepares specimens for diagnostic and prognostic analyses and testing. It may also involve preparing and shipping specimens to internal Mayo Clinic sites and referral laboratories, and preparing mail-out kits. The role uses manual and automated laboratory and office equipment, computer systems, and electronic health and laboratory applications. Duties may include order entry, retrieving and verifying patient collection data and special notations, resolving pre-analytic specimen issues according to standard operating procedures, reagent preparation and handling, inventory and stocking, training, clerical work, shipment receiving, filing, and cleaning. The position adheres to strict laboratory safety requirements for handling chemicals, reagents, and infectious agents and maintains positive patient identification throughout all processes. The employee may assist with consultant specimen retrieval, respond to a high volume of calls about laboratory testing, orders, or add-ons, and participate in quality or other laboratory projects. The role requires professional and ethical conduct, confidentiality, effective communication, attention to detail, and the ability to prioritize and work in a fast-paced environment, independently and as part of a team, with minimal supervision. Mayo Clinic describes competitive compensation and benefit plans, continuing education, and advancement opportunities. Benefits highlighted include medical plan options, dental coverage or a reimbursement account, vision coverage, HSA and FSA options for eligible expenses, and a competitive retirement package.

Requirements

  • High school diploma or GED.
  • At least 1 year of specimen processing and handling, accessioning, clinical laboratory, and/or other relevant laboratory or clinical experience.
  • Ability to learn and use multiple computer systems.
  • Ability to deal effectively with people in stressful situations.
  • Ability to prioritize and work in a fast-paced environment, independently and as part of a team, with minimal supervision.
  • Attention to detail.
  • Professional communication skills and appropriate telephone technique and etiquette.
  • Adherence to laboratory safety requirements and ability to maintain confidentiality and trustworthiness.

Nice To Haves

  • Associate's degree in a health- or science-related field.
  • Previous experience or knowledge of computers and keyboarding, laboratory automation, medical terminology, telephone operations, and other office equipment.
  • Prior exposure to a clinical laboratory environment.

Responsibilities

  • Receive, process, transport, deliver, distribute, and store specimens.
  • Prepare specimens for diagnostic and prognostic analyses and testing, and deliver specimens to testing areas as needed.
  • Operate manual and automated laboratory and office equipment and programs; enter information and perform order entry and troubleshooting.
  • Retrieve and verify patient collection data and special notations using laboratory, electronic health, and other computer systems.
  • Maintain positive patient identification throughout all processes and resolve pre-analytic specimen-related issues according to standard operating procedures.
  • Prepare and ship specimens to internal Mayo Clinic laboratory sites and referral laboratories, and prepare mail-out kits as needed.
  • Prepare and handle reagents; assist with supply inventory and stocking; operate automated systems; and provide training to others as assigned.
  • Perform clerical and processing duties, including filing, receiving shipments, and cleaning.
  • Follow strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents.
  • Assist with consultant specimen retrieval and respond to calls about laboratory testing, orders, and add-ons.
  • Participate in assigned quality or other laboratory projects.
  • Perform duties professionally and ethically, communicate effectively, maintain confidentiality, and prioritize work in a fast-paced environment.

Benefits

  • Medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • HSA and FSA pre-tax savings options for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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