Tech II-Lab Processing - MCH Central Proc and Core Nights

Mayo Clinic • Phoenix, AZ

9d • $21 - $29

About The Position

Tech II performs complex pre-analytic specimen receiving and processing using proper safety procedures in an accurate and ethical manner. Duties include receiving, verifying identification, processing, and storing specimens; using laboratory automation; preparing specimens for referral laboratories; and preparing and packaging mail-out kits while maintaining positive patient identification. The role may also involve maintaining and documenting send-out requisitions and billing, helping develop standard operating procedures, training team members, supporting consultants with specimen collection and research, triaging specimens, preparing reagents, and maintaining supply inventory.

The position performs order entry and troubleshooting in laboratory and electronic health record systems, retrieves and verifies patient identification from appropriate sources, and resolves pre-analytic specimen issues. The employee may respond to high volumes of calls about laboratory testing, orders, or add-ons. The role requires learning and using multiple computer systems, dealing effectively with people in stressful situations, working with minimal supervision, and maintaining close attention to detail. Scheduling adjustments, off-shifts, holidays, and weekends may be required. Other job-related duties may be assigned.

Requirements

• High school diploma or equivalent (G.E.D.).
• At least two years of specimen processing and handling, accessioning, clinical laboratory, laboratory testing, and/or other relevant laboratory or clinical experience.
• Ability to learn and use multiple computer systems.
• Ability to deal effectively with people in stressful situations.
• Ability to work with minimal supervision and maintain attention to detail.
• Ability to carry out facility operations independently and as part of a team.
• Organizational ability and ability to follow directions accurately.
• Professional communication skills and proper telephone technique and etiquette when providing information.
• Ability to multitask and perform troubleshooting and problem resolution.
• Excellent computer skills.
• Ability to accommodate scheduling adjustments, off-shifts, holidays, and weekends.

Nice To Haves

• Associate's degree in a health- or science-related field and one year of clinical laboratory experience.
• Aptitude for working in a laboratory or interest in biological or chemical sciences.
• Familiarity with electronic health records and laboratory information systems.
• Knowledge of medical terminology.
• Prior exposure to clinical medicine and/or pathology environments.

Responsibilities

• Receive, identify, process, and store specimens using proper safety procedures and maintaining positive patient identification.
• Use laboratory automation and prepare specimens for referral laboratories.
• Prepare and package mail-out kits.
• Maintain and document send-out laboratory requisitions and billing, as needed.
• Contribute to the development of standard operating procedures.
• Assist with training new team members.
• Assist consultants with specimen collection and research.
• Triage specimens according to complexity and patient history.
• Prepare reagents and maintain work-unit supply inventory levels.
• Perform order entry and troubleshooting in laboratory computer systems and the electronic health record.
• Retrieve and verify patient identification on specimens using appropriate sources.
• Resolve pre-analytic specimen-related issues.
• Respond to calls about laboratory testing, orders, or add-ons.
• Accommodate scheduling adjustments, off-shifts, holidays, and weekend assignments.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• Health Savings Account and Flexible Spending Account options for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED