Tech Assistant (Evenings)

RadNet • Rochester, NY

5d

About The Position

The Tech Assistant supports patient care and daily operations in a radiology setting. The role includes welcoming and registering patients, handling copays, verifying patient information, assisting with scheduling, and supporting technologists during patient exams. The assistant helps ensure equipment and tools are sterilized before each exam and protects patient information, property, medications, and financial information according to company policies and applicable legal requirements. The position requires professional, respectful interactions with patients, families, coworkers, and the public, including sensitivity to patient boundaries and cultural differences. The role is for evening hours. Pay is $16.50–$21.50 per hour.

Requirements

• High school diploma.
• One year of previous medical office experience.
• Intermediate computer skills.
• BLS certification.
• Passion for patient care, sound judgment, and the ability to remain professional in all situations.
• Effective professional communication and interpersonal skills, with respect for patients, guests, and colleagues.
• Structured approach to work, ability to understand complex problems, and ability to prioritize in a fast-paced environment.

Nice To Haves

• Knowledge of medical terminology.
• Recent medical or radiology office work experience.

Responsibilities

• Greet and register patients, collect copays, verify patient information, and notify team members when patients arrive.
• Communicate appointment delays promptly and offer rescheduling when appropriate.
• Obtain insurance authorizations and patient information, collect signatures, and ensure required documentation is complete and accurate.
• Schedule, reschedule, or cancel appointments; confirm appointments and notify staff of changes.
• Ensure equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients.
• Safeguard patient property and Patient Health Information.
• Safeguard on-site medications according to company policies, procedures, and legal requirements.
• Respect company property, including cash and patient financial information on-site or in patient portals.
• Maintain professional behavior and respond to the needs of patients and coworkers.
• Respect patient boundaries and cultural sensitivities during interactions.
• Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at the company’s imaging centers for the employee and immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED