Tech Assistant (Evenings)

RadNet • Rochester, NY

1d

About The Position

The Technologist Assistant supports patient care and day-to-day clinical operations in a radiology setting. The role involves welcoming and registering patients, handling appointment and insurance information, assisting technologists, and ensuring equipment and tools are sterilized before each exam. The assistant is expected to protect patient information and property, follow company policies for safeguarding medications and financial information, and interact professionally and respectfully with patients, families, coworkers, and the public.

Requirements

• High school diploma.
• One year of previous medical office experience.
• Intermediate computer skills.
• BLS certification.
• Passion for patient care, sound judgment, and professionalism in all situations.
• Effective professional communication and interpersonal skills, with respect for patients, guests, and colleagues.
• A structured approach to work, ability to understand complex problems, and ability to prioritize in a fast-paced environment.

Nice To Haves

• Knowledge of medical terminology.
• Recent medical or radiology office work experience.

Responsibilities

• Greet and register patients, collect copays, verify patient information, and notify team members when patients arrive.
• Communicate appointment delays promptly and offer rescheduling when appropriate.
• Obtain insurance authorizations and patient information; collect signatures and ensure required documentation is accurate and complete.
• Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes.
• Ensure equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients.
• Safeguard patient property and Patient Health Information.
• Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
• Respect company property, including cash and patient financial information kept on site or in patient portals.
• Maintain professional behavior and respond to the needs of patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at any company imaging center for the employee and immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED