Team Members

Joe's Kwik Mart (CrossAmerica Partners) • Philadelphia, PA

8d

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports the efficient operation of the store. The role helps create a positive shopping experience by providing prompt, friendly, and knowledgeable assistance. Work takes place in a fast-paced environment and may involve working alone, handling emergencies, and performing physical tasks throughout a shift.

Requirements

• High school diploma or equivalent required.
• Previous retail or customer service experience is a plus.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Basic math skills and cash handling experience.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Reliable and punctual, with a strong work ethic.
• Ability to stand for extended periods, up to 8 hours during shifts.
• Ability to lift boxes and products weighing up to 50 pounds; frequently lift 10–25 pounds; and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, and climb a ladder as needed.
• Ability to walk regularly throughout the store and between departments.
• Ability to handle cash, operate registers, and bag items efficiently.
• Ability to perform repetitive tasks such as scanning items, restocking, and organizing products.
• Comfort working in cold environments, including freezers and refrigerators, when restocking products.
• Mental focus and stamina to perform physical tasks consistently and efficiently throughout a shift.
• Ability to handle emergency situations.
• Ability to work alone.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Greet customers with a positive and friendly attitude.
• Help customers locate products and make purchasing decisions.
• Promote and recommend products by staying informed about promotions, discounts, and new arrivals.
• Upsell and cross-sell items to increase store sales.
• Operate the cash register; handle cash, provide correct change, accept credit card payments, and process transactions accurately and securely.
• Ensure sales records are accurate and balances are correct at the end of each shift.
• Restock shelves, refrigerators, and displays as needed.
• Clean and sanitize aisles, counters, bathrooms, and other store areas.
• Assist with inventory control, including receiving, stocking, and rotating merchandise.
• Report low stock levels to the store manager and assist with inventory counts.
• Monitor the store for security issues, theft, or suspicious activity.
• Follow safety protocols and procedures to help ensure the safety of customers and staff.
• Work with other team members to meet store goals and improve the customer experience.
• Follow directions from store managers and supervisors to support daily operations.
• Remove snow seasonally, as needed.

Benefits

• Full-time team members: health insurance, vacation, holiday pay, and 401(k) with employer match, among other benefits.
• Part-time team members: 401(k) with employer match and paid holidays; may also be eligible for health insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED