Team Members

Stop In (CrossAmerica Partners) • Montvale, VA

8d • Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports the efficient operation of a convenience store. The role helps create a positive shopping experience through prompt, friendly, and knowledgeable service. The position offers flexible schedules, with evening and overnight availability, in a fast-paced and friendly work environment. Starting pay is $13.00 per hour.

Requirements

• High school diploma or equivalent.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Basic math skills and cash-handling experience.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Reliability, punctuality, and a strong work ethic.
• Ability to stand for extended periods, up to 8 hours per shift.
• Ability to lift boxes and products up to 50 pounds; frequently lift 10–25 pounds and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk regularly throughout the store.
• Ability to handle cash, operate registers, bag items, and perform repetitive tasks such as scanning, restocking, and organizing products.
• Ability to work in cold environments, including freezers and refrigerators.
• Mental focus and stamina to perform physical tasks consistently throughout a shift.
• Ability to handle emergency situations and work alone.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Greet customers positively and assist them in locating products and making purchasing decisions.
• Maintain knowledge of promotions, discounts, and new arrivals; promote and recommend products, and upsell or cross-sell items.
• Operate the cash register and accurately and securely process cash and credit card transactions, provide correct change, and balance sales records at the end of each shift.
• Restock shelves, refrigerators, and displays.
• Clean and sanitize aisles, counters, bathrooms, and other areas of the store.
• Assist with inventory control, including receiving, stocking, rotating merchandise, reporting low stock, and conducting inventory counts.
• Monitor the store for security issues, theft, and suspicious activity.
• Follow safety protocols and procedures to protect customers and staff.
• Work with other team members to meet store goals and improve the customer experience.
• Follow directions from store managers and supervisors to support daily operations.
• Remove snow seasonally as needed and respond to emergency situations.

Benefits

• Full-time team members receive health insurance, vacation, holiday pay, and a 401(k) with employer match.
• Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED