Team Members

Stop In (CrossAmerica Partners) • Rich Creek, VA

4d • Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. The role helps create a positive shopping experience through prompt, friendly, and knowledgeable service. Team Members work with colleagues and follow directions from store managers and supervisors to support daily operations and store goals.

The position requires standing for extended periods and performing regular physical tasks, including lifting and carrying merchandise, bending, reaching, walking throughout the store, and restocking items in cold environments. Seasonal snow removal may be required. Team Members must also be able to handle emergency situations and work alone.

Requirements

• High school diploma or equivalent.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Basic math skills and cash handling experience.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Reliable and punctual, with a strong work ethic.
• Ability to stand for extended periods, up to 8 hours during shifts.
• Ability to lift boxes and products up to 50 pounds, with frequent lifting of 10–25 pounds, and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk throughout the store and between departments regularly.
• Ability to perform repetitive tasks such as scanning items, restocking, and organizing products.
• Ability to work in cold environments, including freezers and refrigerators, when restocking products.
• Ability to maintain mental focus and stamina while performing physical tasks throughout the shift.
• Ability to handle emergency situations and work alone.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Greet customers with a positive and friendly attitude.
• Help customers locate products and make purchasing decisions.
• Maintain current knowledge of promotions, discounts, and new arrivals to recommend store products.
• Upsell and cross-sell items to increase store sales.
• Operate the cash register; handle cash, provide correct change, process credit card payments, and complete transactions accurately and securely.
• Ensure sales records are accurate and balances are correct at the end of each shift.
• Restock shelves, refrigerators, and displays as needed.
• Clean and sanitize aisles, counters, bathrooms, and other store areas.
• Assist with inventory control, including receiving, stocking, and rotating merchandise.
• Report low stock levels to the store manager and assist with inventory counts.
• Monitor the store for security issues, theft, or suspicious activity.
• Follow safety protocols and procedures to protect customers and staff.
• Work with other team members to meet store goals and improve the customer experience.
• Follow directions from store managers and supervisors to support daily operations.
• Perform seasonal snow removal as needed.

Benefits

• Full-time team members receive health insurance, vacation, holiday pay, and a 401(k) with employer match.
• Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.
• Weekly pay.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED