Team Members
About The Position
The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. This role helps create a positive shopping experience by providing prompt, friendly, and knowledgeable service. The position involves customer assistance and sales, cash register operation, merchandising and inventory tasks, cleaning, and following safety and security procedures. The role reports to the Store Manager or Assistant Store Manager. Flexible schedules are available, with day and afternoon shifts noted. The position may require working nights, weekends, and holidays, working alone, and seasonal snow removal as needed.
Requirements
- High school diploma or equivalent required.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong communication and interpersonal skills.
- Basic math skills and cash handling experience.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Reliable and punctual, with a strong work ethic.
- Ability to stand for extended periods, up to 8 hours during shifts.
- Ability to lift boxes and products up to 50 pounds, frequently 10–25 pounds, and carry items across the store.
- Ability to bend, squat, reach for products on high and low shelves, and climb a ladder as needed.
- Ability to walk throughout the store and between departments regularly.
- Ability to handle cash, operate registers, and bag items efficiently.
- Ability to perform repetitive tasks such as scanning items, restocking, and organizing products.
- Comfort working in cold environments, including freezers and refrigerators, when restocking products.
- Mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift.
- Ability to work alone.
Nice To Haves
- Previous retail or customer service experience is a plus.
Responsibilities
- Greet customers with a positive and friendly attitude.
- Help customers locate products and make purchasing decisions.
- Promote and recommend store products by staying informed about promotions, discounts, and new arrivals.
- Upsell and cross-sell items to increase store sales.
- Operate the cash register, handle cash, provide correct change, accept credit card payments, and process sales transactions accurately and securely.
- Ensure sales records are accurate and balances are correct at the end of each shift.
- Restock shelves, refrigerators, and displays as needed.
- Clean and sanitize the store, including aisles, counters, and bathrooms.
- Assist with inventory control, including receiving, stocking, and rotating merchandise.
- Report low stock levels to the store manager and assist with inventory counts.
- Monitor the store for security issues, theft, or suspicious activity.
- Follow safety protocols and procedures to help ensure the safety of customers and staff.
- Work with other team members to meet store goals and improve the customer experience.
- Follow directions from store managers and supervisors to support daily operations.
- Remove snow seasonally as needed.
- Handle emergency situations.
Benefits
- Competitive benefit package for full-time team members, including health insurance, vacation, holiday pay, and 401(k) with employer match.
- Part-time team members are eligible for 401(k) with employer match and paid holidays, and may also be eligible for health insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
