Part Time Team Member $12.00/hr - Regal Boulder Station - Seasonal

Regal • Las Vegas, NV

3d

About The Position

Team members ensure guests receive exceptional service and may be assigned to the Box Office, Concession Stand, or as an Usher based on theatre needs and employee availability. Team members may be classified as variable hour, part-time fixed, part-time regular, or full-time hourly employees. The position includes regular attendance, responding to emergencies when called upon, general cleaning, and following the company dress code.

Box Office duties include operating the point-of-sale system and accurately handling cash and other payment methods, promoting premium viewing experiences and the Regal Crown Club, selling tickets in accordance with the MPAA rating system and company policy, and responding to guest calls and questions.

Concession duties include operating the point-of-sale system, handling payments and concession inventory accurately, promoting the Regal Crown Club, operating, preparing, and cleaning concession equipment, upselling, and complying with food-safety and meal-break laws. Where applicable, employees assigned to sell or serve alcohol must meet legal age and certification requirements and complete required training. Employees must also read and understand training materials covering topics such as sexual harassment and discrimination.

Usher duties include tearing and collecting tickets, directing guests, inspecting packages when applicable, managing crowds, helping guests find seats, enforcing the MPAA rating system, inspecting auditoriums for picture and sound quality and safety, reporting issues to management, conducting auxiliary concession sales when directed, cleaning theatre areas, monitoring vending equipment, and assisting with opening and closing duties.

The listed pay rate is $12.00 per hour. Team members receive free movie passes and discounted concessions at Regal locations. Eligible employees may participate in the 401(k) plan with company match after reaching age 21 and completing six months of service.

Requirements

• Complete the cast certification program as a cast member and as a Box Office cashier, or be progressing toward completion.
• Possess good public-speaking and listening skills and respond clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant data, evaluate alternatives, and reach evidence-based conclusions.
• Take action beyond what is necessarily called for and perform under pressure or opposition.
• Have excellent communication skills with customers, coworkers, and management.
• Establish goals, budget time, and set priorities to achieve objectives.
• Meet the position’s physical demands, including frequent standing, walking, sitting, handling objects, reaching, and talking or hearing; occasional climbing or balancing and stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds.
• Have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
• When assigned alcohol sales or service, meet the legal age requirement, complete required state or local training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.

Responsibilities

• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties and comply with the company dress code.
• Operate the Box Office or Concession point-of-sale system and accurately handle cash, cards, gift cards, coupons, and other payment instruments as applicable.
• Promote premium viewing experiences and the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy.
• Respond to guest phone calls and questions in accordance with the guest service philosophy.
• Manage concession inventory and operate, prepare, and clean concession equipment.
• Upsell concession products and comply with food-safety laws and applicable break and meal-period laws.
• Maintain required alcohol certifications and training when applicable; sell or serve alcohol only when legally eligible and trained.
• Tear and collect tickets and direct patrons to their auditoriums.
• Inspect backpacks and packages when applicable, manage crowds, and help guests find seats.
• Enforce the MPAA rating system and conduct auditorium inspections for picture and sound quality, content theft, and safety.
• Report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium auxiliary concession sales when directed.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment and assist with assigned opening and closing duties.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in a 401(k) retirement plan with company match after age 21 and six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed