Part Time Team Member $12.00/hr - Regal Green Valley Ranch - Seasonal

Regal • Henderson, NV

10d • Onsite

About The Position

Team members are classified according to theatre needs and employee availability as variable-hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is ensuring guests receive exceptional service. Team members may work in the Box Office, Concession Stand, or as an Usher.

Duties vary by assignment and include operating point-of-sale systems, handling payments and inventory, promoting Regal Crown Club and premium viewing experiences, assisting and directing guests, enforcing the MPAA rating system, maintaining clean and safe theatre areas, and completing assigned opening and closing duties. Team members are expected to attend regularly, comply with the company dress code, and respond to emergencies when called upon.

The listed pay is $12.00 per hour. Team members receive free movie passes and discounted concessions at Regal locations. Employees age 21 or older who have completed six months of service may participate in the 401(k) plan with a company match.

Requirements

• Completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion.
• Good public speaking, effective listening, and clear, direct responses.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, reach evidence-based conclusions, take initiative, and perform under pressure or opposition.
• Excellent communication skills with customers, co-workers, and management.
• Ability to establish goals, budget time, and set priorities to achieve objectives.
• Where assigned alcohol-selling or serving duties apply, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Ability to meet the physical demands of the role, with reasonable accommodations where applicable.

Responsibilities

• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties and comply with the company dress code.
• Operate the Box Office point-of-sale system and accurately handle cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons.
• Upsell or suggest premium viewing experiences, including 3D, RPX, and IMAX, and promote the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy.
• Respond to guest phone calls and questions in a manner consistent with the guest service philosophy.
• Operate the concession point-of-sale system and accurately handle payments, redeemed coupons, and concession stock inventory.
• Operate, prepare, and clean concession equipment; upsell or suggest concession items; and comply with applicable food safety laws.
• Follow federal and state laws regarding breaks and meal periods.
• Maintain required alcohol certifications and training where applicable; meet legal age requirements when assigned to sell or serve alcohol.
• Read and understand training materials covering subjects such as sexual harassment and discrimination.
• Tear tickets, collect and deposit ticket stubs, and direct patrons to auditoriums.
• Inspect backpacks and packages when applicable; manage crowd control and assist guests with seating.
• Enforce the MPAA rating system and inspect auditoriums for picture and sound quality, content theft, and safety.
• Report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium auxiliary concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment for cleanliness and operation.
• Assist with opening and closing duties as assigned by management.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed