Seasonal Team Member Regal Spartan 16 - Part Time $12.50/hr

Regal • Spartanburg, SC

4d • Onsite

About The Position

Seasonal Team Members are classified according to theatre needs and employee availability. Their primary responsibility is to ensure guests receive exceptional service. Team members may work in the Concession Stand or as an Usher or Greeter and are expected to represent Regal consistently with its mission and policies. This includes regular and consistent attendance, handling emergency situations when called upon, general cleaning, and compliance with the company dress code.

Concession duties include operating the point-of-sale system and accurately handling cash and other payment methods, managing concession inventory, promoting Regal Crown Club and Unlimited programs, operating and cleaning concession equipment, suggestive selling, and complying with food-safety and break-period laws. Where applicable, employees must keep alcohol certifications and training current; employees assigned to sell or serve alcohol must meet the legal age requirement and complete required training. Team members must read and understand training materials on topics such as sexual harassment and discrimination.

Usher duties include scanning tickets, directing and assisting patrons, inspecting bags when applicable, managing crowds, enforcing the MPAA rating system, inspecting auditoriums for picture and sound quality and safety, reporting problems to management, and performing auxiliary concession sales as directed. Ushers clean auditoriums after scheduled shows and maintain cleanliness in restrooms, the lobby, hallways, and other areas; monitor theatre vending equipment; and assist with assigned opening and closing duties.

The position requires completion of the cast certification program as a cast member and box office cashier, or progress toward completion. Candidates should have effective public-speaking, listening, communication, calculation, problem-solving, prioritization, and time-management skills. The role involves frequent standing, walking, sitting, hand use, reaching, and speaking or hearing; occasional climbing or balancing, stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

• Complete the cast certification program as a cast member and as a box office cashier, or be progressing toward completion.
• Possess good public-speaking skills, listen effectively, and respond clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant data, consider possible causes, evaluate information, recognize alternatives, and reach evidence-based conclusions.
• Take action beyond what is necessarily called for and perform under pressure or opposition.
• Have excellent communication skills with customers, co-workers, and management.
• Establish goals, budget time, and set priorities to achieve objectives.
• If assigned to sell or serve alcohol, be of legal age under applicable state or local law and complete legally required training and certification as well as Regal Responsible Beverage Server training on Regal Online University.
• Meet the physical demands of the role, including occasional lifting of up to 60 pounds, with reasonable accommodations available where applicable.

Responsibilities

• Provide exceptional guest service and represent Regal in accordance with its mission and policies.
• Maintain regular and consistent attendance, handle emergency situations when called upon, perform general cleaning, and comply with the company dress code.
• Operate the point-of-sale system and accurately handle cash drawers, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession inventory.
• Promote Regal Crown Club and Unlimited programs and perform upselling or suggestive selling.
• Operate, prepare, and clean concession equipment, and comply with applicable food-safety laws and break or meal-period requirements.
• Maintain applicable alcohol certifications and training; complete required alcohol-related training when assigned to sell or serve alcohol.
• Scan tickets and direct patrons to auditoriums; inspect backpacks and packages when applicable.
• Manage crowds, assist guests in finding seats, and enforce the MPAA rating system.
• Inspect auditoriums for picture and sound quality, content theft, and a safe environment; report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium auxiliary concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain cleanliness in restrooms, the lobby, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment and assist with assigned opening and closing duties.
• Read and understand required training materials, including materials covering sexual harassment and discrimination.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligible team members may participate in a 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed