Regal Cascade Cinemas - Seasonal Part Time Team Member $18.25/hr

Regal Theatres • Vancouver, WA

7d • Onsite

About The Position

Regal Cascade Cinemas is hiring seasonal part-time Team Members to provide exceptional service to guests. Depending on theatre needs and employee availability, team members may be assigned to the Box Office, Concession Stand, or usher duties. Team members are expected to represent Regal in accordance with its mission statement and policies, maintain regular and consistent attendance, respond to emergencies when called upon, perform general cleaning, and comply with the company dress code.

Box Office duties include operating the point-of-sale system and accurately handling cash, cards, gift cards, and redeemed discounts; promoting premium viewing experiences and the Regal Crown Club; applying movie-rating policies; and responding to guest calls and questions. Concession duties include operating the point-of-sale system, managing concession inventory, preparing and cleaning equipment, promoting products and the Regal Crown Club, and following food-safety requirements. Where applicable, alcohol-related duties require legal eligibility and current required certification and training. Usher duties include taking and checking tickets, directing and assisting guests, inspecting packages when applicable, enforcing movie-rating policies, inspecting auditoriums, reporting issues to management, making auxiliary concession sales when directed, cleaning theatre areas, and monitoring vending equipment. Team members may also perform opening and closing duties assigned by management.

The role requires completion of the cast certification program as a cast member and box-office cashier, or progress toward completion. Employees must be able to communicate effectively, perform calculations accurately, identify and assess problems, and work under pressure. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Completion of the cast certification program as a cast member and box-office cashier, or progress toward completion.
• Good public-speaking and listening skills, with the ability to respond clearly and directly.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, and reach evidence-based conclusions.
• Ability to take initiative and perform under pressure or opposition.
• Excellent communication skills with customers, co-workers, and management.
• Ability to establish goals, budget time, and set priorities.
• Ability to meet the physical demands of the role, including frequent standing, walking, sitting, hand use, reaching, and talking or hearing; occasional climbing or balancing and stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds. Reasonable accommodations may be made.
• Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.
• If assigned to sell or serve alcohol, be of legal age under applicable state or local law and complete required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Read and understand training materials covering subjects such as sexual harassment and discrimination.

Responsibilities

• Provide guests with exceptional service and represent Regal in accordance with its mission statement and policies.
• Maintain regular and consistent attendance, handle emergency situations when called upon, perform general cleaning, and comply with the company dress code.
• Operate the point-of-sale system and accurately handle cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discounts or coupons.
• Promote premium viewing experiences, concession items, and the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy, and respond to guest calls and questions.
• Manage concession stock; operate, prepare, and clean concession equipment; and comply with applicable food-safety laws.
• Follow applicable laws concerning breaks and meal periods and, where assigned, maintain legally required alcohol certifications and training.
• Tear and collect tickets, direct patrons to auditoriums, inspect packages when applicable, manage crowds, and assist guests with seating.
• Enforce the MPAA rating system and conduct auditorium inspections to monitor picture and sound quality, deter film and content theft, and help maintain a safe environment.
• Report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium concession sales when directed and clean auditoriums, restrooms, the lobby, hallways, and other theatre areas.
• Monitor the cleanliness and operation of theatre vending equipment and complete opening and closing duties as assigned.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed