Part Time Team Member $12.00/hr - Regal Boulder Station - Seasonal

Regal Theatres • Las Vegas, NV

3d • Onsite

About The Position

Team members are classified according to theatre needs and employee availability as variable-hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is ensuring guests receive exceptional service. Depending on theatre needs, team members may work in the Box Office, Concession Stand, or as an Usher. The position includes regular attendance, responding to emergencies when called upon, general cleaning, and compliance with the company dress code.

Box Office duties include operating the POS system and accurately handling cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons. Team members promote premium viewing experiences and the Regal Crown Club, sell tickets in accordance with the MPAA rating system and company policy, and respond to guest calls and questions.

Concession duties include operating the POS system, accurately handling payments and redeemed coupons, managing concession inventory, promoting the Regal Crown Club, operating and cleaning concession equipment, and suggestive selling. Team members must comply with food-safety laws and applicable break and meal-period laws. Where applicable, alcohol certification and training must remain current, and employees selling or serving alcohol must meet the legal minimum age and training requirements. Employees are also required to read training materials covering topics such as sexual harassment and discrimination.

Usher duties include tearing and collecting ticket stubs, directing patrons, inspecting backpacks and packages when applicable, managing crowd control, helping guests find seats, and enforcing the MPAA rating system. Ushers conduct auditorium inspections for picture and sound quality, content theft, and safety; report problems or unusual situations to management; perform auxiliary in-auditorium concession sales as directed; clean auditoriums, restrooms, the lobby, hallways, and other areas; monitor vending equipment; and assist with assigned opening and closing duties.

The listed pay is $12.00 per hour. Team members receive free movie passes and discounted concessions at Regal locations. They may participate in the company 401(k) plan with a company match after reaching age 21 and completing six months of service.

Requirements

• Complete the cast certification program as a cast member and as a box office cashier, or be progressing toward completion.
• If assigned to sell or serve alcohol, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public-speaking and listening skills and respond clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant data, consider possible causes, evaluate information, recognize alternatives, and reach evidence-based conclusions.
• Take action beyond what is necessarily called for and perform under pressure or opposition.
• Communicate effectively with customers, coworkers, and management.
• Establish goals, budget time, and set priorities to achieve objectives.
• Meet the physical demands of the role, including frequently standing, walking, sitting, using hands, reaching, and talking or hearing; occasionally climbing or balancing and stooping, kneeling, crouching, or crawling; and occasionally lifting up to 60 pounds.
• Meet the stated vision requirements, including close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties and comply with the company dress code.
• Operate the POS system and accurately handle cash, credit cards, travelers’ checks, gift cards, discount tickets, passes, and coupons, as applicable to the assigned position.
• Promote premium viewing experiences and the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy.
• Respond to guest phone calls and questions in keeping with the guest service philosophy.
• Manage concession stock inventory and operate, prepare, and clean concession equipment.
• Comply with local, state, and federal food-safety laws and applicable break and meal-period laws.
• Maintain required alcohol certification and training when applicable.
• Tear tickets, collect and deposit ticket stubs, and direct patrons to auditoriums.
• Inspect backpacks and packages when applicable, manage crowd control, and help guests find seats.
• Enforce the MPAA rating system.
• Inspect auditoriums for picture and sound quality, content theft, and a safe environment.
• Report problems, discrepancies, and unusual situations to management.
• Perform in-auditorium auxiliary concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby areas, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment for cleanliness and operation.
• Assist with opening and closing duties as assigned by management.

Benefits

• Free movie passes at Regal locations.
• Discounted concessions at Regal locations.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed