Part Time Team Member $12.00/hr - Regal Green Valley Ranch - Seasonal

Regal Theatres • Henderson, NV

9d • Onsite

About The Position

Team members are classified according to theatre needs and employee availability as variable-hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is ensuring guests receive exceptional service. Team members may work in the Box Office, Concession Stand, or as an Usher. Duties include regular attendance, responding to emergencies when called upon, general cleaning, and complying with the company dress code. Role-specific responsibilities vary by assignment.

Requirements

• Completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion.
• If assigned to sell or serve alcohol, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Good public speaking, listening, and clear, direct response skills.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, recognize alternatives, and reach evidence-based conclusions.
• Ability to take action beyond what is necessarily called for and perform under pressure or opposition.
• Excellent communication skills with customers, coworkers, and management.
• Ability to establish goals, budget time, and set priorities to achieve objectives.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.

Responsibilities

• Maintain regular and consistent attendance, respond to emergency situations when called upon, perform general cleaning duties, and comply with the company dress code.
• Box Office: Operate the POS system and accurately handle cash drawers, credit cards, travelers’ checks, gift cards, redeemed discount tickets, passes, and coupons.
• Box Office: Upsell Premium Viewing Experience options, promote the Regal Crown Club, and sell tickets in accordance with the MPAA rating system and company policy.
• Box Office: Respond to guest phone calls and questions in a manner consistent with the guest service philosophy.
• Concession: Operate the POS system and accurately handle payments, redeemed coupons, and concession stock inventory.
• Concession: Promote the Regal Crown Club, operate, prepare, and clean concession equipment, and upsell or suggestively sell products.
• Concession: Comply with local, state, and federal food-safety laws and federal and state laws concerning breaks and meal periods.
• Concession: Keep required alcohol certification and training current where applicable; meet legal age requirements when assigned to sell or serve alcohol.
• Read and understand training materials covering subjects such as sexual harassment and discrimination.
• Usher: Tear tickets, collect and deposit the appropriate ticket stub, and direct patrons to auditoriums.
• Usher: Inspect backpacks and packages when applicable, manage crowd control, and help guests find seats when necessary.
• Usher: Enforce the MPAA rating system and inspect auditoriums for picture and sound quality, film or content theft, and a safe, quality environment.
• Report problems, discrepancies, or unusual situations at the theatre to management.
• Perform in-auditorium concession auxiliary sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside the auditorium.
• Monitor theatre vending equipment for cleanliness and proper operation.
• Assist with opening and closing duties as assigned by management.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the company 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed