Team Member Regal Cherrydale 16 - Part Time $13/hr

Regal • Greenville, SC

5d • Onsite

About The Position

Team Members are classified according to theatre needs and employee availability and may work as part-time, variable-hour, or part-time fixed employees. Their primary responsibility is to provide guests with exceptional service. Team Members may be scheduled in the Concession Stand or as an Usher or Greeter and are expected to represent Regal consistently with its mission and policies, maintain regular and consistent attendance, respond to emergencies when called upon, perform general cleaning duties, and comply with the company dress code.

Concession duties include operating the point-of-sale system and accurately handling cash drawers, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession inventory; promoting Regal Crown Club and Unlimited programs; operating, preparing, and cleaning concession equipment; suggestive selling; and complying with food-safety laws and applicable break and meal-period laws. Where applicable, Team Members must maintain required alcohol certifications and training. Those assigned to sell or serve alcohol must meet the legal age requirement and complete legally required training and certification as well as Regal Responsible Beverage Server training on Regal Online University. Team Members must also read and understand training materials covering topics such as sexual harassment and discrimination.

Usher duties include scanning tickets and directing patrons to auditoriums; inspecting backpacks and packages when applicable; managing crowds and helping guests find seats; enforcing the MPAA rating system; inspecting auditoriums for picture and sound quality, content theft, and safety; reporting problems or unusual situations to management; performing auxiliary in-auditorium concession sales as directed; cleaning auditoriums after scheduled shows and maintaining other theatre areas; monitoring vending equipment; and assisting with assigned opening and closing duties.

The position pays $13 per hour. Team Members receive free movie passes and discounted concessions at Regal locations. They may participate in the company 401(k) plan with a company match after reaching age 21 and completing six months of service.

Requirements

• Completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion.
• If assigned to sell or serve alcohol, meet the legal age requirement and complete required state or local training and certification, along with Regal Responsible Beverage Server training on Regal Online University.
• Good public-speaking skills; ability to listen effectively and respond clearly and directly.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant information, consider possible causes and alternatives, and reach evidence-based conclusions.
• Ability to take initiative and perform under pressure or opposition.
• Excellent communication skills with customers, co-workers, and management.
• Ability to establish goals, budget time, and set priorities.
• Frequently stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, and talk or hear; occasionally climb or balance, stoop, kneel, crouch, or crawl; may occasionally lift up to 60 pounds.
• Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.

Responsibilities

• Provide exceptional guest service and represent Regal in accordance with its mission and policies.
• Maintain regular and consistent attendance, respond to emergencies when called upon, perform general cleaning duties, and comply with the company dress code.
• Operate the concession point-of-sale system and accurately handle payment methods, coupons, and concession inventory.
• Promote Regal Crown Club and Unlimited programs and perform suggestive selling.
• Operate, prepare, and clean concession equipment and comply with applicable food-safety, break, and meal-period laws.
• Maintain applicable alcohol certifications and training; complete required alcohol-related training when assigned to sell or serve alcohol.
• Read and understand required training materials, including materials on sexual harassment and discrimination.
• Scan tickets and direct patrons to auditoriums; inspect backpacks and packages when applicable.
• Manage crowd control, assist guests with seating, and enforce the MPAA rating system.
• Inspect auditoriums for picture and sound quality, content theft, and a safe environment; report problems and unusual situations to management.
• Perform in-auditorium auxiliary concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment and assist with assigned opening and closing duties.

Benefits

• Free movie passes at Regal locations.
• Discounted concessions at Regal locations.
• Eligibility to participate in a 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed