Team Member Regal Cherrydale 16 - Part Time $13/hr

Regal Theatres • Greenville, SC

4d • Onsite

About The Position

Team Members are classified according to theatre needs and employee availability as part-time, variable-hour, or part-time fixed employees. Their primary responsibility is ensuring guests receive exceptional service. Team Members may work in the Concession Stand, as an Usher, or as a Greeter. They represent Regal in a manner consistent with its mission statement and policies, including maintaining regular and consistent attendance, responding to emergency situations when called upon, performing general cleaning duties, and complying with the company dress code.

Concession duties include operating the POS system and handling cash drawers, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession inventory accurately; promoting Regal Crown Club and Unlimited programs; operating, preparing, and cleaning concession equipment; suggestive selling; and complying with food-safety laws. Where applicable, employees must maintain required alcohol certifications and training and meet the legal age requirement for selling or serving alcohol. Employees must read and understand training materials covering topics such as sexual harassment and discrimination.

Usher duties include scanning tickets and directing patrons; inspecting packages when applicable; managing crowds and helping guests find seats; enforcing the MPAA rating system; inspecting auditoriums for picture and sound quality, content theft, and safety; reporting problems or unusual situations to management; conducting auxiliary concession sales as directed; cleaning auditoriums after shows and maintaining cleanliness in restrooms, the lobby, hallways, and other areas; monitoring theatre vending equipment; and assisting with assigned opening and closing duties.

Requirements

• Complete each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Complete the cast certification program as a cast member and as a box office cashier, or be progressing toward completion.
• If assigned to sell or serve alcohol, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public-speaking and listening skills and communicate clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant data, consider possible causes and alternatives, and reach evidence-based conclusions.
• Take action beyond what is necessarily called for and perform under pressure or opposition.
• Communicate effectively with customers, co-workers, and management.
• Set goals, budget time, and prioritize work to achieve objectives.

Responsibilities

• Provide exceptional guest service and represent Regal consistently with its mission statement and policies.
• Maintain regular and consistent attendance, handle emergency situations when called upon, perform general cleaning, and comply with the company dress code.
• Operate the concession POS system and accurately handle cash drawers, cards, travelers’ checks, gift cards, redeemed coupons, and concession inventory.
• Promote Regal Crown Club and Unlimited programs, operate and clean concession equipment, and perform up-selling or suggestive selling.
• Comply with local, state, and federal food-safety laws and applicable break and meal-period laws.
• Maintain required alcohol certification and training where applicable, and meet the legal age requirement for selling or serving alcohol.
• Read and understand required training materials, including materials on sexual harassment and discrimination.
• Scan tickets, direct patrons to auditoriums, inspect packages when applicable, manage crowds, and help guests find seats.
• Enforce the MPAA rating system and conduct auditorium inspections for picture and sound quality, content theft, and a safe environment.
• Report problems, discrepancies, and unusual situations to management.
• Perform in-auditorium auxiliary concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby areas, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment and assist with assigned opening and closing duties.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in a 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed