Team Member - Green Clean Express Auto Wash
About The Position
As a Team Member at Green Clean Express Auto Wash, you will provide exceptional customer service and support sales by engaging potential customers, presenting monthly unlimited car wash packages, and upselling products to existing customers. You will help customers understand the benefits of the Unlimited Wash Club, greet customers, and work to ensure satisfaction before and after washes. The role also involves quality control checks, following safety protocols and standard operating procedures, responding calmly to customer escalations, and operating basic retail equipment such as a computer and point-of-sale system. You will learn the wash process and equipment and perform other related duties as assigned. Express Wash Concepts describes the role as an opportunity for career growth, with advancement paths from Team Member to leadership roles. The company provides training and development opportunities and ties pay increases to training and skill development.
Requirements
- High school diploma or equivalent, or current enrollment.
- Ability to work flexible hours, including weekends.
- Ability to stand and move throughout the site for an entire shift in a fast-paced environment.
- Ability to work outdoors in all weather conditions.
- Ability to lift up to 25 pounds consistently and up to 50 pounds occasionally.
- Positive attitude, willingness to take direction, and professional appearance.
- Ability to follow safety guidelines and wear required safety equipment.
Responsibilities
- Educate customers on the benefits of the Unlimited Wash Club.
- Greet customers and exceed expectations by making positive first impressions.
- Engage with customers before and after washes to support customer satisfaction.
- Conduct accurate quality control checks.
- Comply with safety protocols and standard operating procedures.
- Address customer escalations calmly and professionally.
- Operate basic retail equipment, including computers and point-of-sale systems.
- Promote memberships when interacting with new customers.
- Learn the wash process and equipment.
- Perform other related duties as required and assigned.
Benefits
- Pay increases tied to training and skill development
- Recognition programs
- Ongoing training and professional development
- Unlimited Wash Club membership
- 50% off retail items
- Company-provided uniforms
- Paid vacation (per Employee Manual)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
