Regal Fresno Riverpark 19 - Part Time Team Member - $16.90/Hour - Free Tickets + 50% off food - Nights & Weekends Required

Regal Theatres • Fresno, CA

12h • Onsite

About The Position

Team members ensure guests receive exceptional service and may be assigned to work in the concession stand or as an usher, based on theatre needs and employee availability. The role includes regular attendance, responding to emergencies when called upon, general cleaning, and following the company dress code.

Concession duties include operating the POS system and accurately handling cash drawers, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession inventory. Team members promote the Regal Crown Club, operate and clean concession equipment, use suggestive selling, and comply with food safety laws and break and meal-period requirements. Where applicable, they must maintain required alcohol certifications and training and meet legal age requirements for serving alcohol. Team members must also read and understand training materials on topics such as sexual harassment and discrimination.

Usher duties include tearing and collecting tickets, directing patrons, inspecting backpacks and packages when applicable, managing crowd control, helping guests find seats, and enforcing the MPAA rating system. Ushers conduct auditorium inspections to monitor picture and sound quality, prevent film and content theft, and help maintain a safe environment. They report problems or unusual situations to management, perform auxiliary concession sales as directed, clean auditoriums after shows, maintain cleanliness in restrooms and other theatre areas, monitor vending equipment, and assist with assigned opening and closing duties.

The position pays $16.90 per hour. Team members receive free movie passes and discounted concessions at Regal locations. Eligible team members may participate in the 401(k) plan with a company match after reaching age 21 and completing six months of service.

Requirements

• Complete the cast certification program as a cast member or be progressing toward completion.
• If assigned alcohol sales or service duties, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public speaking skills, listen effectively, and respond clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant data, consider possible causes, evaluate information, recognize alternatives, and reach evidence-based conclusions.
• Take action beyond what is necessarily called for and perform under pressure or opposition.
• Possess excellent communication skills with customers, coworkers, and management.
• Establish goals, budget time, and set priorities to achieve objectives.
• Meet the physical demands of the role, including frequent standing, walking, sitting, handling objects, reaching, and talking or hearing; occasional climbing or balancing, stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds.
• Meet the role’s vision requirements, including close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties and comply with the company dress code.
• Operate the concession POS system and accurately handle payment methods, coupons, and concession stock inventory.
• Promote the Regal Crown Club program.
• Operate, prepare, and clean concession equipment.
• Use upselling and suggestive selling techniques.
• Comply with local, state, and federal food safety laws and applicable break and meal-period requirements.
• Maintain required alcohol certifications and training where applicable, and meet legal age requirements for serving alcohol.
• Read and understand required training materials, including materials addressing sexual harassment and discrimination.
• Tear tickets, collect and deposit the appropriate ticket stub, and direct patrons to auditoriums.
• Inspect backpacks and packages when applicable.
• Manage crowd control and assist guests in finding seats when necessary.
• Enforce the MPAA rating system.
• Inspect auditoriums to monitor picture and sound quality, prevent film and content theft, and help maintain a safe environment.
• Report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium auxiliary concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside auditoriums.
• Monitor the cleanliness and operation of theatre vending equipment.
• Assist with opening and closing duties as assigned by management.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• 401(k) retirement plan with a company match for eligible team members who are at least 21 years old and have completed six months of service.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed