Regal Hazleton Stadium 10 - Part Time - Team Member ($13 per hour plus FREE MOVIES!)

Regal • Hazle Township, PA

2d • Onsite

About The Position

Regal Hazleton Stadium 10 is hiring a part-time Team Member to help ensure guests receive exceptional service. Depending on theatre needs and employee availability, team members may be assigned to the Box Office, Concession Stand, or as an Usher. The role includes regular attendance, responding to emergencies when called upon, general cleaning, and following the company dress code and policies.

Box Office duties include operating the POS system and accurately handling payments and ticket-related items, promoting premium viewing experiences and the Regal Crown Club, ensuring tickets are sold in accordance with the MPAA rating system and company policy, and responding to guest calls and questions.

Concession duties include operating the POS system, accurately handling payments and concession inventory, promoting the Regal Crown Club, preparing and cleaning concession equipment, suggestive selling, and complying with food safety and break-period laws. Where applicable, employees must maintain current alcohol certifications and training; employees assigned to sell or serve alcohol must meet the legal age requirement. Team members must also read and understand training materials covering topics such as sexual harassment and discrimination.

Usher duties include collecting and checking tickets, directing patrons, inspecting packages when applicable, managing crowds, assisting guests with seating, enforcing the MPAA rating system, monitoring auditorium picture and sound quality and helping maintain a safe environment. Ushers report problems or unusual situations to management, may perform auxiliary concession sales, clean auditoriums and other theatre areas, monitor vending equipment, and assist with assigned opening and closing duties.

The role requires completion of the cast-member and box-office-cashier certification program, or progress toward completion. Employees must be able to communicate effectively, perform calculations accurately, identify and address problems, prioritize work, and perform the essential duties with or without reasonable accommodation. The stated pay is $13 per hour.

Requirements

• Completion of the cast certification program as a cast member and box office cashier, or progress toward completion.
• Good public-speaking and listening skills, with the ability to respond clearly and directly.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant information, consider alternatives, and reach evidence-based conclusions.
• Ability to take initiative and perform under pressure or opposition.
• Excellent communication skills with customers, coworkers, and management.
• Ability to establish goals, budget time, and set priorities.
• Ability to perform the essential duties with or without reasonable accommodation.
• If assigned to sell or serve alcohol, meet the legal age requirement and complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.

Responsibilities

• Provide exceptional service to theatre guests and represent Regal consistently with its mission statement and policies.
• Maintain regular and consistent attendance, respond to emergencies when called upon, perform general cleaning, and comply with the company dress code.
• Operate the POS system and handle cash, cards, gift cards, coupons, tickets, and concession inventory accurately, as applicable to the assigned position.
• Promote premium viewing experiences and the Regal Crown Club program, and perform suggestive selling.
• Sell tickets in accordance with the MPAA rating system and company policy, answer guest calls and questions, and direct patrons to their auditoriums.
• Prepare, operate, and clean concession equipment; follow food safety laws and applicable break and meal-period laws.
• Maintain required alcohol certification and training when applicable, and meet legal age requirements when assigned to sell or serve alcohol.
• Inspect packages when applicable, manage crowd control, assist guests with seating, enforce the MPAA rating system, and monitor auditorium picture and sound quality.
• Help protect against film and content theft and maintain a safe, quality environment in auditoriums.
• Report problems, discrepancies, and unusual situations to management.
• Perform auxiliary concession sales when directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, the lobby, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment and assist with assigned opening and closing duties.
• Read and understand required training materials, including materials covering sexual harassment and discrimination.

Benefits

• Free movie passes
• Discounted concessions at any Regal location
• Eligibility to participate in the 401(k) retirement plan with company match after reaching age 21 and completing six months of service

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed