Seasonal Team Member - free movies! - 19.29/ hour

Regal Theatres • Denver, CO

7d

About The Position

Team members are classified according to theatre needs and employee availability as variable-hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is ensuring guests receive exceptional service. Team members may work in the Box Office, Concession Stand, or as an Usher. Duties include regular attendance, responding to emergencies when called upon, general cleaning, and following the company dress code. Role-specific responsibilities include ticketing and guest service, concession sales and food safety, ushering and crowd management, theatre inspections, cleaning, and assisting with opening and closing duties. The listed pay is $19.29 per hour. Team members receive free movie passes and discounted concessions at Regal locations, and may participate in the company 401(k) plan with a company match after reaching age 21 and completing six months of service.

Requirements

• Completion of the cast certification program as a cast member and box office cashier, or progress toward completion.
• Good public speaking skills; ability to listen effectively and respond clearly and directly.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, recognize possible causes and alternatives, and reach evidence-based conclusions.
• Ability to take action beyond what is necessarily called for and perform under pressure or opposition.
• Excellent communication skills with customers, coworkers, and management.
• Ability to establish goals, budget time, and set priorities to achieve objectives.
• If assigned alcohol sales or service, meet the legal minimum age and complete required state or local training and certification, as well as Regal Responsible Beverage Server training.
• Ability to meet the physical demands of the role, with reasonable accommodations where applicable.

Responsibilities

• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties and comply with the company dress code.
• In the Box Office, operate the POS system and accurately handle cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons.
• Upsell or suggest Premium Viewing Experience options such as 3D, RPX, and IMAX, and promote the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy.
• Respond to guest phone calls and questions consistently with the guest service philosophy.
• In Concessions, operate the POS system and accurately handle payments and redeemed coupons, as well as concession stock inventory.
• Operate, prepare, and clean concession-related equipment; promote the Regal Crown Club program and upsell or suggest products.
• Comply with applicable local, state, and federal food safety laws and laws regarding breaks and meal periods.
• Maintain required alcohol certification and training where applicable; meet legal age requirements when assigned to sell or serve alcohol.
• Read and understand training materials covering topics such as sexual harassment and discrimination.
• As an Usher, tear tickets, collect and deposit appropriate ticket stubs, and direct patrons to auditoriums.
• Inspect backpacks and packages when applicable; manage crowds and assist guests with finding seats.
• Enforce the MPAA rating system and conduct in-theatre inspections to monitor picture and sound quality, deter film and content theft, and help maintain a safe environment.
• Report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium auxiliary concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment cleanliness and operation.
• Assist with opening and closing duties as assigned by management.
• Complete the cast certification program as a cast member and box office cashier, or make progress toward completion.
• Complete legally required alcohol training and certification, and Regal Responsible Beverage Server training on Regal Online University, if assigned alcohol sales or service.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in a 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Education Level: No Education Listed