Seasonal Team Member - free movies! - 19.29/ hour

Regal • DENVER, CO

8d

About The Position

Team members are classified according to theatre needs and employee availability as variable-hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is ensuring guests receive exceptional service. Team members may work in the Box Office, Concession Stand, or as an Usher.

All positions require regular and consistent attendance, responding to emergency situations when called upon, general cleaning, and compliance with the company dress code.

Box Office duties include operating the point-of-sale system and accurately handling cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons; promoting premium viewing experiences and the Regal Crown Club; selling tickets in accordance with the MPAA rating system and company policy; and responding to guest calls and questions in keeping with the guest service philosophy.

Concession duties include operating the point-of-sale system and accurately handling payments, coupons, and concession inventory; promoting the Regal Crown Club; operating, preparing, and cleaning concession equipment; suggestive selling; complying with food-safety laws and break requirements; maintaining required alcohol certifications and training when applicable; and reading and understanding training materials on subjects including sexual harassment and discrimination. Employees assigned to sell or serve alcohol must meet the legal age requirement.

Usher duties include tearing and collecting tickets and directing patrons; inspecting bags and packages when applicable; managing crowds and helping guests find seats; enforcing the MPAA rating system; inspecting auditoriums for picture and sound quality, content theft, and safety; reporting issues to management; performing auxiliary concession sales as directed; cleaning auditoriums, restrooms, lobby areas, hallways, and other areas; monitoring vending equipment; and assisting with assigned opening and closing duties.

The position pays $19.29 per hour. Team members receive free movie passes and discounted concessions at Regal locations. Eligible team members may participate in the company 401(k) plan with a company match after reaching age 21 and completing six months of service.

Successful performance requires completion of the cast certification program as a cast member and box office cashier, or progress toward completion. Employees assigned to alcohol service must complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training through Regal Online University. Applicants should have clear public-speaking, listening, and communication skills; accurate calculation skills; problem-solving and judgment abilities; and the ability to work under pressure, establish goals, budget time, and set priorities.

The job frequently involves standing, walking, sitting, using hands, reaching, and talking or hearing. It occasionally involves climbing or balancing, stooping, kneeling, crouching, or crawling, and may require occasional lifting of up to 60 pounds. Vision requirements include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Requirements

• Complete the cast certification program as a cast member and box office cashier, or be progressing toward completion.
• If assigned to sell or serve alcohol, meet the applicable legal age requirement and complete legally required training and certification as well as Regal Responsible Beverage Server training.
• Communicate clearly, listen effectively, and respond directly; possess good public-speaking skills.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant information, assess alternatives, reach evidence-based conclusions, and perform under pressure or opposition.
• Communicate effectively with customers, coworkers, and management; establish goals, budget time, and set priorities.
• Meet the physical requirements of the job, including frequent standing, walking, sitting, reaching, and use of hands; occasional climbing, balancing, stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds, with reasonable accommodations where applicable.

Responsibilities

• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties and comply with the company dress code.
• Operate the point-of-sale system and accurately handle cash, cards, gift cards, checks, tickets, passes, coupons, and concession inventory as applicable to the assigned position.
• Promote premium viewing experiences and the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy, and respond to guest phone calls and questions.
• Prepare, operate, and clean concession equipment; perform suggestive selling; and follow food-safety laws and break requirements.
• Maintain required alcohol-service certifications and training when applicable, and complete assigned training materials.
• Tear and collect tickets, direct patrons, inspect bags when applicable, manage crowds, and help guests find seats.
• Enforce the MPAA rating system and inspect auditoriums for picture and sound quality, content theft, and guest safety.
• Report problems, discrepancies, and unusual situations to management.
• Perform in-auditorium concession sales as directed and clean auditoriums, restrooms, lobby areas, hallways, and other areas.
• Monitor theatre vending equipment and assist with assigned opening and closing duties.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the company 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed