Team Member/Cross Train to Framing
About The Position
This role builds customer relationships while creating memorable custom framing solutions. Team members help customers shop and locate products, deliver friendly service, and maintain a safe, clean, clutter-free, well-merchandised, and in-stock store. The position combines framing work with general retail responsibilities, including stocking, cash handling, and supporting store processes. The role requires basic computer and measuring skills and the ability to operate framing equipment and a glass cutter. Work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be; outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings.
Requirements
- Basic computer skills.
- Basic measuring skills.
- Ability to operate framing equipment and a glass cutter.
- Ability to bend, lift, carry, reach, and stretch regularly.
- Ability to move throughout the store and remain standing for long periods.
- Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail experience.
- Experience selling products and/or services to customers.
Responsibilities
- Follow Standard Operating Procedures and Company programs, policies, and standards, including applicable legal requirements.
- Use Elevated ABC Deliver and personal design skills to build customer relationships and create custom framing solutions; deliver sales and production results.
- Complete framing orders accurately, to a high standard of quality, and on time.
- Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
- Provide friendly customer service, help customers locate products, and offer solutions.
- Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
- Support shrink and safety programs.
- Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
- Participate in truck unloading and stocking, following truck standards and completing work within budget.
- Operate the cash register and handle cash according to standards.
- Assist with omnichannel processes.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
