Care Team Member (Cross Pointe)

Deaconess Health System•Evansville, IN

20h

About The Position

The Care Team Member assesses the mental health needs of patients and uses crisis intervention methods to determine the appropriate level of care. Assessments are provided throughout the Deaconess Health System, both in person and virtually. The role works with psychiatric and substance abuse patients and coordinates with patients, hospital staff, physicians, community providers, and referral sources.

Requirements

Master’s degree in Social Work (MSW) or a master’s degree in counseling.
At least one year of relevant experience assessing and working with psychiatric and substance abuse patients.
Obtain a License of Social Work (LSW) or equivalent in the applicable state within six months of hire.
Valid driver’s license and access to personal transportation for assessments at offsite locations.
Maintain de-escalation training in accordance with Deaconess Cross Pointe guidelines.

Responsibilities

Assess clinical needs of psychiatric and substance abuse patients and determine the appropriate level of care using crisis intervention methods.
Document information professionally and promptly, including emergency detention procedures.
Communicate clearly and provide thorough handoffs to Care Team staff, unit staff, and physicians.
Comply with staff development, training, meeting, and in-service requirements.
Establish and maintain effective working relationships with administrative services, coworkers, hospital colleagues, patients, physicians, allied health professionals, and community customer and referral sources.
Assist in obtaining insurance precertification for Deaconess Health System Behavioral Health patients and stay current on payor information.
Use psychological, sociological, and medical terminology appropriately.
Maintain awareness of Deaconess Cross Pointe programs and other community resources.
Advise the supervisor of issues related to triage or patient disposition.
Use therapeutic skills to establish rapport with a wide variety of psychiatric populations.
Prioritize medical screening and seek immediate consultation when medical issues are identified.
Use appropriate screening procedures, including a breathalyzer, and apply a general understanding of medical conditions to screen for psychiatric-unit admission appropriateness.
Maintain awareness of activity and assist wherever necessary.
Maintain a professional manner when working with coworkers, patients, and outside agencies.
Use problem-solving and time-management skills to address issues arising during patient admissions.