Care Team Member (Cross Pointe)

Deaconess Health System•Evansville, IN

18h

About The Position

The Care Team Member assesses the mental health needs of patients using crisis intervention methods to determine the appropriate current level of care. The CARE Team performs assessments throughout the Deaconess Health System, both in person and virtually, including at offsite locations. The role requires clinical assessment of psychiatric and substance abuse patients, clear and timely documentation and communication, effective collaboration with hospital colleagues and community partners, and support with insurance precertification. The Care Team Member maintains knowledge of payer information, Deaconess Cross Pointe programs, community resources, emergency detention procedures, and relevant psychological, sociological, and medical terminology. The position also involves screening for medical appropriateness, using required screening procedures such as a breathalyzer, providing thorough handoffs, and responding to patient admission and triage issues. The schedule is 7 a.m. to 7 p.m., 36 hours per week, with rotating holidays, weekends, and on-call incentives.

Requirements

Master’s degree in Social Work (MSW) or a master’s degree in counseling.
Minimum of one year of relevant experience assessing and working with psychiatric and substance abuse patients.
Obtain a License of Social Work (LSW) or equivalent in the applicable state within six months of hire.
Valid driver’s license and availability of personal transportation for assessments at offsite locations.
Maintain de-escalation training in accordance with Deaconess Cross Pointe guidelines.

Responsibilities

Assess the clinical needs of psychiatric and substance abuse patients and use crisis intervention methods to determine the appropriate level of care.
Document information professionally and in a timely manner, and communicate clearly and concisely.
Participate in required staff development, training, meetings, and in-services.
Maintain effective working relationships with administrative services, CARE Team coworkers, hospital colleagues, patients, community physicians, allied health professionals, and community customer and referral sources.
Assist in obtaining insurance precertification for Deaconess Health System Behavioral Health patients and stay current with payer information.
Maintain familiarity with relevant psychological, sociological, and medical terminology and use it appropriately.
Maintain awareness of Deaconess Cross Pointe programs and community resources.
Advise the supervisor of issues related to triage or patient disposition.
Use therapeutic skills to establish rapport with a wide variety of psychiatric populations.
Maintain up-to-date knowledge of emergency detention procedures and document accordingly.
Prioritize medical screening and seek immediate consultation when medical issues are identified.
Use correct screening procedures, including a breathalyzer when appropriate, and apply a general understanding of medical conditions to screen for psychiatric-unit admission appropriateness.
Provide thorough handoff information to CARE Team staff, unit staff, and physicians.
Remain aware of activity and assist where necessary.
Use problem-solving and time-management skills to address issues related to patient admissions.
Maintain a professional manner when working with coworkers, patients, and outside agencies.