Care Team Member (Cross Pointe)

Deaconess Health System•Evansville, IN

13h

About The Position

The CARE Team Member assesses patients’ mental health needs and uses crisis intervention methods to determine the appropriate level of care. Assessments are provided throughout the Deaconess Health System, both in person and virtually. The role involves assessing psychiatric and substance abuse patients, supporting admission and disposition decisions, and working with patients, colleagues, physicians, and community referral sources. The position is scheduled for 40 hours per week, with a 2 p.m.–10 p.m. shift, rotating holidays, weekends, and on-call incentives.

Requirements

Master’s degree in Social Work (MSW) or a master’s degree in counseling.
At least one year of relevant experience assessing and working with psychiatric and substance abuse patients.
Obtain a License of Social Work (LSW) or equivalent in the applicable state within six months of hire.
Valid driver’s license and access to personal transportation for assessments at offsite locations.
Maintain de-escalation training in accordance with Deaconess Cross Pointe guidelines.

Responsibilities

Assess clinical needs of psychiatric and substance abuse patients and determine the appropriate level of care using crisis intervention methods.
Document written information professionally and in a timely manner.
Communicate clearly, concisely, and understandably.
Complete organizational staff development, training, meetings, and in-services.
Establish and maintain effective working relationships with administrative services, CARE Team colleagues, and hospital-system colleagues.
Maintain positive relationships with patients, community physicians, allied health professionals, and community customers and referral sources.
Assist in obtaining insurance precertification for Deaconess Health System Behavioral Health patients.
Keep current with information related to payors.
Maintain familiarity with psychological, sociological, and medical terminology and use it appropriately.
Maintain awareness of Deaconess Cross Pointe programs and other community resources.
Advise the supervisor of issues related to triage or patient disposition.
Use therapeutic skills to establish rapport with a wide variety of psychiatric populations.
Maintain current knowledge of emergency detention procedures and document accordingly.
Prioritize medical screening needs and seek consultation immediately when medical issues are identified.
Use appropriate screening procedures, including a breathalyzer when indicated.
Apply a general understanding of medical conditions to screen patients for appropriateness of admission to a psychiatric unit.
Provide thorough handoff information to CARE Team staff, unit staff, and physicians.
Maintain awareness of activity and assist wherever necessary.
Work professionally with coworkers, patients, and outside agencies.
Use problem-solving and time-management skills to address issues related to patient admissions as they arise.
Conduct assessments at offsite locations as needed.