Retail Framing Team Member

Michaels•Tucker, GA
•Onsite

About The Position

The Retail Framing Team Member builds customer relationships by helping customers shop and creating memorable custom framing solutions. The role supports sales and framing production, completes orders to a high standard and on time, maintains the ready-made frame department and assigned areas, and helps keep the store safe, clean, well-merchandised, and in stock. Team members follow company procedures and policies, support safety and shrink programs, assist with truck unloading and stocking, operate the cash register, and support omnichannel processes. The position is based in a public retail store. Work hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to bend, lift, carry, reach, and stretch regularly; move throughout the store; and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Build relationships with customers and create custom framing solutions using the company’s customer-service approach.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Help customers shop, locate products, and find solutions; provide friendly customer service.
  • Help keep the store well merchandised and in stock.
  • Follow standard operating procedures, company programs, policies, and standards, including applicable legal requirements.
  • Support shrink and safety programs and maintain a safe, clean, clutter-free environment.
  • Interact with others respectfully, remain positive in difficult situations, and promote the organization’s vision and values.
  • Participate in truck unloading and stocking, following truck standards and completing work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program, depending on position and eligibility.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services, depending on position and eligibility.
  • Flexible spending accounts, depending on position and eligibility.
  • Commuter benefits, depending on position and eligibility.
  • Tuition assistance, depending on position and eligibility.
  • Adoption assistance, depending on position and eligibility.
  • Voluntary insurance options, depending on position and eligibility.
  • Employee discounts and partner discount programs for all team members.
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