Retail Framing/Custom Business Team Member

Michaels Stores•Reston, OR

6d•$13 - $15•Onsite

About The Position

The Retail Framing/Custom Business Team Member builds customer relationships by creating memorable custom framing solutions and helping customers shop the store. The role contributes to sales and production results, completes framing orders to a high standard and on time, and helps maintain a safe, clean, clutter-free, well-merchandised, and in-stock store. The position follows company procedures, policies, and standards; supports customer service, merchandising, replenishment, safety, and shrink-prevention activities; and assists with truck unloading, stocking, register operation, cash handling, and omnichannel processes. Work takes place in a public retail setting. Store public areas are climate controlled, though some stockrooms may not be; occasional outdoor work may occur when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press. Hours include nights, weekends, and early mornings.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
Build customer relationships and create custom framing solutions using Elevated ABC Deliver; deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Provide friendly customer service, help customers locate products, and offer solutions.
Help maintain a well-merchandised and in-stock store.
Support shrink-prevention and safety programs.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
Participate in truck unloading and stocking, following truck standards and completing the processes within budget.
Operate the cash register and handle cash according to standards.
Assist with omnichannel processes.
Perform other duties as assigned.

Benefits

401(k) with employer match, depending on position and eligibility.
Employee Assistance Program.
Medical coverage, depending on position and eligibility.
Dental coverage, depending on position and eligibility.
Vision coverage, depending on position and eligibility.
Telemedicine services.
Flexible spending accounts.
Commuter benefits.
Tuition assistance.
Adoption assistance.
Voluntary insurance options.
Employee discounts.
Partner discount programs.
May be eligible for overtime compensation in accordance with state and local laws.