Team Manager-Livonia, MI
About The Position
The Team Manager is part of the bakery-cafe leadership team and helps run shifts, develop the team, and maintain guest-facing standards. The role focuses on delivering quality food and service, building relationships with guests, and coaching team members to achieve goals in sales, speed, order accuracy, and guest experience. The manager also participates in hiring, trains the team on food safety, and supports a culture of warmth, belonging, growth, and trust. The role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check.
Requirements
- At least 18 years of age.
- Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
- ServSafe certification or ability to obtain certification.
- Ability to work flexible hours, including nights and weekends.
- Ability to lift, carry, push, or pull objects weighing 25 pounds.
- Ability to stand and walk for up to 6 hours.
- Ability to clearly communicate and quickly understand guests’ and associates’ directions in a loud environment.
- A job offer is conditional upon the results of a background check.
Nice To Haves
- At least 1 year of restaurant management experience is preferred.
Responsibilities
- Ensure guests are delighted by the quality of the food, service, and staff.
- Build engaging relationships with guests that lead to long-term loyalty.
- Lead, manage, coach, inspire, motivate, and develop team members to exceed goals in sales, speed, order accuracy, and guest experience; celebrate their achievements.
- Participate in interviewing and selecting team members.
- Train the team in food safety standards and ensure those standards are maintained.
- Help build a culture of warmth, belonging, growth, and trust.
- Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.
Benefits
- Competitive pay and eligibility for quarterly bonuses.
- Free on-shift meals and unlimited fountain beverages.
- Paid vacation, sick time, and holidays.
- Medical, dental, vision, life, and pet insurance.
- 401(k) with match available.
- Career advancement and leadership development opportunities.
- Tuition discounts.
- Perks and rewards for team members.
- Team member assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
