Team Manager-Livonia, MI

Panera Bread•Livonia, MI

23h

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run effective shifts, develop team members, and maintain the standards guests expect. The role focuses on delivering a high-quality guest experience, building lasting guest relationships, and coaching the team to meet goals in sales, speed, order accuracy, and service. The manager also supports hiring, food safety training, and Panera’s culture of warmth, belonging, growth, and trust. Flexible hours, including nights and weekends, are required in a fast-paced environment with shifting priorities. Offers are conditional on the results of a background check.

Requirements

Must be at least 18 years old.
Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification or ability to obtain certification.
Flexible availability, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.

Nice To Haves

At least 1 year of restaurant management experience is preferred.

Responsibilities

Ensure guests are delighted by the quality of the food, service, and staff.
Build engaging relationships that encourage long-term guest loyalty.
Lead, manage, coach, motivate, and develop team members to exceed goals in sales, speed, order accuracy, and guest experience.
Celebrate team members’ achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Represent Panera’s guiding values and behaviors by taking initiative, finding solutions, working as a team, celebrating success, and seeing the best in others.