Branch Manager -Novi/Livonia Market, MI

JPMorgan Chase & Co. • Farmington Hills, MI

3d • Onsite

About The Position

As a Branch Manager at Chase, you will lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You will help create a welcoming environment that puts clients and employees first, deliver attentive service and banking solutions, and represent Chase’s brand and culture. You will also collaborate with specialists to address clients’ financial needs and build relationships with local businesses and the community.

The role requires successful completion of the Branch Manager Training Program before placement. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act loan-originator qualification requirements and requires NMLS registration under the SAFE Act.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
• Successful completion of the Branch Manager Training Program before placement.
• Meet Dodd-Frank/Truth in Lending Act loan-originator qualification requirements and comply with SAFE Act requirements, including NMLS registration.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Set a clear vision for the branch team and embody Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, using sound judgment and integrity and following policies and procedures.
• Complete the Branch Manager Training Program before placement and travel as required for training and meetings.

Benefits

• Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED