Branch Manager -Novi/Livonia Market, MI

JPMorganChase•Novi, MI

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will deliver attentive, welcoming service and represent Chase’s brand and culture while providing banking solutions and financial technology. You will also collaborate with specialists to support clients’ financial needs and build relationships with local businesses and the community. Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required as needed for in-person training and meetings and may include out-of-state travel. This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators. Employment is contingent on JPMC’s review of relevant background and financial information. A felony conviction within the last seven years disqualifies candidates. The role also requires NMLS registration under the SAFE Act, with continued employment contingent upon successful registration after starting and completion of required renewals and updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before placement.
  • Ability to meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act NMLS registration requirements.
  • A felony conviction within the last seven years disqualifies candidates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and meeting branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Develop a high-performing team through coaching, feedback, and recognition.
  • Promote ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, using sound judgment and integrity while protecting the company and clients and following policies and procedures.
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