Team Leader

Scribe OpCo dba Koozie Group•Red Wing, MN
•Onsite

About The Position

Koozie Group is hiring a Team Leader to act as a liaison with other contact areas and a resource for problem-solving and issue identification and resolution. The role provides guidance to team members by answering questions, demonstrating processes, troubleshooting, and offering direction, input, and feedback to associates and the department supervisor. The position is full-time, based at the company’s Red Wing, Minnesota location, and scheduled for first shift. The pay rate is $20.00 per hour. Koozie Group describes its culture as people-first and offers a climate-controlled work environment, advancement opportunities, and a range of benefits. International applicants will not be accepted at this time. Koozie Group is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

  • High school diploma or GED equivalent, or equivalent reading, writing, and math skills.
  • 2–3 years of previous experience leading a team.
  • Strong communication skills to communicate effectively within and across departments.
  • Ability to manage conflict and promote a positive, team-oriented work environment and culture.
  • Ability to make decisions with urgency, ownership, and accountability.

Responsibilities

  • Execute daily activities, including prioritizing and assigning work from the Dispatch Report, approving quality checks and first-article inspections, entering notices about job status, late orders, and changes into the system, and ensuring accurate scrap reporting.
  • Coordinate and assist with shift changes as needed so orders in process and daily activities are transitioned appropriately.
  • Keep staff focused on production orders and workflow.
  • Share knowledge and expertise with production associates by answering questions, providing guidance and direction, and demonstrating work processes.
  • Ensure associates are properly trained to perform their work.
  • Coach associates and promote teamwork.
  • Monitor workload and productivity to ensure work is appropriately distributed on time and within quality parameters.
  • Reallocate resources to meet customer orders.
  • Advise the Supervisor of performance and process outcomes and opportunities for follow-up and resolution.
  • Promote and support a safe work environment and safe work habits, including proper use of PPE.
  • Communicate performance expectations and outcomes, and advise employees of individual operations performance and productivity goals.
  • Act as a liaison with internal suppliers and internal customers to proactively identify issues and provide solutions.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Tuition reimbursement
  • Competitive employee referral bonus program
  • Advancement opportunities, potentially as soon as six months
  • Flexible schedules
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