Team Leader

Tractor Supply Company • Sallisaw, OK

12d

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. The role is expected to be a top-selling Team Member and to take clear ownership of Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support according to store needs. The Team Leader also leads assigned Team Members during shifts and supports store readiness, customer engagement, and safe, consistent operations.

The position generally works indoors in a favorable environment with moderate noise, but includes work on hard indoor floors and outdoor lots, sometimes in adverse weather. Shifts vary by store, are generally at least four hours, and may exceed eight hours. The work is non-sedentary and requires moving throughout the store and outdoor areas, handling merchandise, operating store equipment, and assisting customers.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver's license.
• Must be able to read, write, and count accurately.
• Must have the physical and mental ability to perform the listed duties with or without reasonable accommodation.
• Must be able to move and transfer merchandise weighing up to 50 pounds throughout the store.
• Must be able to push and pull merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
• Must be able to occasionally lift or reach merchandise overhead and frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Must be able to move throughout the store for an entire shift and safely access the selling floor, side lot, stock area, and register area.
• Must be able to operate equipment needed to run a store, including a dolly, hand truck, forklift, baler, computer, and cash register.
• Must be able to communicate effectively in writing and verbally with Team Members and customers.
• Must be able to process information and merchandise through a point-of-sale system.
• Must be able to handle and be in contact with birds/poultry.
• Must successfully complete required training, including training and certification to dispense propane and other training or certifications for business needs.
• Must be able to work outdoors in adverse weather conditions.
• Must be able to work varied shifts that generally last at least four hours and may exceed eight hours.

Nice To Haves

• Retail experience and/or knowledge of farming, ranching, pets/equine, or welding is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma or equivalent is preferred but not required.
• Basic computer skills.
• Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
• Ability to perform and execute the principal responsibilities of Team Members.

Responsibilities

• Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
• Follow and enforce policies and procedures to maintain a safe and productive work environment.
• Deliver Legendary Service and reinforce related behaviors through customer engagement, Team Member coaching, and accountability for execution.
• Use A+ Coaching to recognize and develop Team Members, improve selling behaviors, and reinforce operating standards.
• Model selling behaviors and perform as one of the store's top-selling Team Members.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Complete full weekly Clothing Department recovery, including assigned standards and follow-up.
• Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
• Lead assigned Team Members during shifts through task delegation, follow-up, service expectations, and safe work practices.
• Support front-end, sales-floor, recovery, and customer-engagement routines as assigned by the Store Manager or Sales Manager.
• Support store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
• Operate cash registers, computers, forklifts, and other equipment as needed, and assist customers with loading purchases.
• Complete associated documentation accurately and on time.
• Obtain licenses or certifications as needed by the business.
• Perform other duties as assigned.
• Promote a safe and productive environment for Team Members, customers, and vendors, and train Team Members in applying policies and procedures.
• Travel as required in support of district needs and drive or operate a vehicle for business needs.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Benefits are available to full-time and part-time Team Members; part-time new hires must meet the stated average-hours and service eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed