Team Leader - Community Medical Providers (CMP)

Sante Health • Fresno, CA

5d • Onsite

About The Position

Sante Health System is seeking a Team Leader for a busy Community Medical Providers (CMP) medical office in Fresno, California. The role plans and coordinates clerical and clinical work at an individual CMP site, supporting staff and helping ensure coordinated efforts and high-quality patient care. The Team Leader delegates work, helps staff develop and carry out work plans, supports implementation of organizational policies and procedures, monitors work progress, resolves work problems with CMP Management, and participates in staffing and personnel activities. The position also handles payroll information, billing-related troubleshooting, and tracking facility repairs.

Requirements

• High school diploma or equivalent.
• Three years of administrative experience, including one year of medical office experience.
• Knowledge of CMP policies, procedures, and systems.
• Knowledge of human resource management techniques.
• Knowledge of clinical office procedures.
• Knowledge of computer systems and applications.
• Knowledge of medical practices and terminology, including CPT-4 and ICD-9 coding.
• Knowledge of grammar, spelling, punctuation, and sentence structure for correspondence and reports.
• Skill in planning, organizing, delegating, and supervising.
• Skill in evaluating the effectiveness of existing methods and procedures.
• Skill in operating a variety of office equipment.
• Ability to deal effectively with patients, medical and CMP Management staff, and the public.
• Ability to read, interpret, and apply policies and procedures.
• Ability to communicate clearly.

Nice To Haves

• Prior management experience.
• Courses in medical terminology and health care office management.
• Medical Records Certificate.
• Additional appropriate education may be substituted for two years of experience.

Responsibilities

• Delegate responsibilities for clerical and clinical work activities and functions to site staff.
• Assist site staff in developing and implementing short- and long-term work plans and objectives for clerical and clinical functions.
• Help site staff understand and implement organizational policies and procedures.
• Develop guidelines for prioritizing work, evaluating effectiveness, and modifying activities as necessary.
• Help site staff establish deadlines for assignments and monitor work status and progress.
• Identify, analyze, and resolve work problems with support from CMP Management.
• Assist in recruiting, hiring, and developing site staff.
• Evaluate staff performance and recommend merit increases, promotions, and improvement actions.
• Handle personnel matters, including required forms and procedures.
• Attend required meetings and participate in committees as requested.
• Coordinate efforts with site staff to support high-quality patient care.
• Participate in professional development activities.
• Maintain strict confidentiality.
• Prepare and submit payroll information to the payroll department.
• Troubleshoot and research billing problems.
• Manage and track necessary facility repairs.
• Perform other job-related duties and follow other job-related instructions as requested.

Benefits

• Competitive pay.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 401(k) retirement plan.
• Paid time off.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED