Team Leader

Tractor Supply Company•Woodbury, TN

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. Team Leaders are expected to be top-selling Team Members and maintain Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support based on store needs. The role includes leading assigned Team Members during shifts, supporting store routines and readiness, and promoting safe and productive work practices. The position generally works indoors in a favorable environment with moderate noise, but may involve outdoor work in adverse weather. Shifts vary by store, are generally at least four hours, and may exceed eight hours. This is a non-sedentary role requiring movement throughout the store and outdoor areas, operation of store equipment, and handling merchandise.

Requirements

Must be at least 18 years old and possess a valid driver’s license.
Must be able to read, write, and count accurately, regardless of education level.
Must be able to perform Team Member responsibilities.
Must have strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
Must be able to complete required training and certifications, including training and certification to dispense propane.
Must be able to travel as required in support of district needs and drive or operate a vehicle for business needs.
Must be able to handle and be in contact with birds or poultry.
Must be able to move merchandise weighing up to 50 pounds throughout the store and push or pull merchandise up to 2,000 pounds with appropriate material-handling equipment.
Must be able to stand, kneel, twist, crouch, squat, bend, stoop, climb ladders, move throughout the store for an entire shift, and occasionally lift or reach merchandise overhead.
Must be able to safely access all areas of the store and operate equipment necessary to run a store.
Must be able to use point-of-sale systems and communicate effectively with Team Members and customers.

Nice To Haves

Retail experience and/or knowledge of farming, ranching, pets or equine, or welding.
Supervisory experience.
High school diploma or equivalent.
Basic computer skills.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver Legendary Service and reinforce expected behaviors through customer engagement, Team Member coaching, and accountability for execution.
Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce operating standards.
Model selling behaviors and perform as one of the store’s top-selling Team Members.
Own Power Panel execution, maintenance, replenishment, signing, and recovery.
Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
Own Endcap execution, maintenance, signing, and recovery.
Complete weekly Clothing Department recovery and follow-up on assigned standards.
Support assigned BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up.
Lead assigned Team Members during shifts through task delegation, follow-up, service expectations, and safe work practices.
Support front-end, sales-floor, recovery, and customer-engagement routines as assigned by the Store Manager or Sales Manager.
Support Store readiness by maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
Operate cash registers, computers, forklifts, and other equipment as needed, and assist customers with loading purchases.
Complete related documentation accurately and on time.
Obtain licenses or certifications as needed by the business.
Promote a safe and productive environment for Team Members, customers, and vendors, and train Team Members on applying policies and procedures.
Perform other duties as assigned.