Team Leader - Keyholder

Vera Bradley • West Palm Beach, FL

7d

About The Position

As a Team Leader - Keyholder, you support store leadership in achieving sales goals while working alongside store associates and providing daily direction, communication, and training. You motivate the team to provide an excellent shopping experience and build brand loyalty through customer interactions. You act as a brand ambassador by consistently modeling and upholding Vera Bradley’s core values.

Requirements

• At least 18 years of age.
• Retail experience and/or prior management experience.
• Availability to work evenings, weekends, and holidays.
• Ability to meet the physical demands of the role, including constant walking and standing; frequent bending, stooping, and reaching; strong sensory skills, including good eyesight and hearing and dexterity; consistently lifting 10–35 lbs.; and occasionally lifting up to 55 lbs. and pushing or pulling more than 55 lbs.

Responsibilities

• Work with the team to exceed sales goals, drive store traffic, convert customers, and build lasting customer relationships through community and customer outreach and promotional campaigns.
• Motivate and inspire the team by applying Vera Bradley’s core values.
• Recommend products to customers based on their needs and support store results through add-on selling and customer outreach.
• Execute and improve daily operational procedures, support visual standards, and maintain an organized and inviting store environment.
• Demonstrate reliability, uphold Vera Bradley’s core values, and follow company policies and procedures.
• Support store opening, closing, and peak business needs.

Benefits

• Incentive eligibility based on achievement of company and store metrics.
• Generous product discount.
• Paid volunteer time off.
• Pet insurance.
• Holistic wellness program offering no-cost access to financial, physical, and mental wellness experts.
• Professional development assistance and resources.
• Employee Referral Program.
• DailyPay option for wage payment.
• 401(k) with company match and immediate vesting, subject to service and age requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed