Team Leader II - Green Clean Express Auto Wash

Express Wash Concepts•Virginia Beach, VA

1d•Onsite

About The Position

The Team Leader at Green Clean Express Auto Wash supports site facility and operations responsibilities while contributing to outstanding customer service, sales growth, and rigorous quality standards. The role helps create a positive, collaborative team environment and supports team members in delivering high-quality service. Green Clean Express emphasizes fast, eco-friendly services, exceptional customer care, community involvement, ongoing training, and opportunities for career advancement.

Requirements

High school diploma or equivalent, or current enrollment.
Positive attitude and willingness to take direction.
Professional appearance in accordance with appearance guidelines.
Follow safety guidelines and wear required safety equipment.
Demonstrate leadership and aspire to excellence in all tasks.
Exceed expectations and maintain accountability in all responsibilities.
Ability to work flexible hours, including weekends.
Previous sales or customer service experience is a plus.

Nice To Haves

Previous sales or customer service experience.

Responsibilities

Greet customers and create a positive first impression.
Educate customers about the benefits of the Unlimited Wash Club.
Engage with customers before and after their wash to support customer satisfaction.
Conduct accurate quality control checks.
Lead the team in achieving and maintaining high-quality service.
Address customer escalations calmly and effectively.
Operate basic retail equipment and understand the wash process.
Drive team performance to exceed service standards.
Foster a positive and collaborative team environment.
Perform other related duties as required and assigned.