Team Lead

Tractor Supply Company•Clayton, NJ

14d

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. The role is expected to model top-selling behaviors and maintain Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support according to store needs. Team Leaders also lead assigned Team Members during shifts and support store readiness, customer engagement, and safe and consistent operations.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license.
Must be able to read, write, and count accurately.
Must be available, flexible, adaptable, and service-oriented.
Must be able to complete required training and certifications, including training and certification to dispense propane.
Must be able to travel as required in support of district needs and drive or operate a vehicle for business needs.
Must be able to perform the role’s physical and communication tasks with or without reasonable accommodation.

Nice To Haves

Retail experience and/or farming, ranching, pet/equine, or welding knowledge.
Supervisory experience.
High school diploma or equivalent.
Basic computer skills.
Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute the principal responsibilities of Team Members.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, Team Member coaching, and accountability for execution.
Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce operating standards.
Model selling behaviors and perform as one of the store’s top-selling Team Members.
Own Power Panel execution, maintenance, replenishment, signing, and recovery.
Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
Own Endcap execution, maintenance, signing, and recovery.
Complete full weekly Clothing Department recovery, including assigned standards and follow-up.
Support assigned BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up.
Lead assigned Team Members during shifts through task delegation, follow-up, service expectations, and safe work practices.
Support front-end, sales-floor, recovery, and customer-engagement routines as assigned by the Store Manager or Sales Manager.
Maintain store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
Operate a cash register/computer, forklift, and other equipment as needed, and assist customers with loading purchases.
Complete associated documentation accurately and on time.
Obtain licenses or certifications as needed by the business.
Promote a safe and productive work environment for Team Members, customers, and vendors, and train Team Members on applying policies and procedures.
Perform other duties as assigned.