Team Lead

Avantor•Hillsboro, OR

24d•$25 - $30•Onsite

About The Position

Avantor’s Lab and Production Services team serves more than 500 customers across biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable solutions and laboratory operations support. The Team Lead works closely with Lab and Production Services professionals to perform customized, mission-based lab work and research protocols, helping return time to science. The role reports to the Supervisor of Site Services and coordinates inventory and material management, customer engagement, sourcing, team development, analytics, quality, safety, and continuous improvement activities. The Team Lead may serve as the on-site operational authority during supervisor absences within delegated authority. The position is located in Hillsboro, Oregon, and pays $25–$30 per hour. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with the option to start earlier.

Requirements

High school diploma or GED.
At least 2 years of experience in a customer-facing environment, such as material handling, inventory control, customer service, or procurement; alternatively, 2 years of VWRCATALYST experience.
Basic computer skills, including Microsoft Office.
Ability to lift 50 pounds.
Strong communication skills and the ability to prioritize tasks and meet deadlines.
Strong knowledge of chemical storage, labeling, Safety Data Sheets, stock rotation, and variance investigation.

Nice To Haves

Microsoft Teams experience.
Previous experience working in a GMP facility.
Lean Six Sigma experience.
An industry-recognized or regional-equivalent certification in safety, supply chain, hazardous-material transportation, process improvement, or project management.
Experience leading improvement projects, customer business reviews, supplier performance management, quality audits, and corrective actions within inventory.
Six or more years in a regulated inventory, material management, or supply chain role with progressive leadership responsibilities.
Advanced spreadsheet, presentation, and data-analysis skills.

Responsibilities

Coordinate day-to-day inventory and material management, including receiving, storage, distribution, sourcing, and cycle counting.
Develop operational schedules and allocate resources, tasks, and priorities based on customer needs, workload, and deadlines.
Serve as the on-site operational authority during supervisor absences within delegated authority, and coordinate with cross-functional teams to resolve coverage and operational challenges.
Recommend staffing, operational, process-improvement, and customer-service actions.
Build relationships with senior customer stakeholders and serve as the primary contact for day-to-day service discussions and escalations.
Translate customer objectives into operational priorities, anticipate service risks, recommend solutions, and manage expectations during disruptions, changes, and transitions.
Lead or coordinate meetings with customer departments and suppliers, and contribute operational data to customer business reviews, renewal discussions, and scope evaluations.
Coordinate sourcing for complex, high-value, critical, and emergency material requirements; analyze usage, lead times, and supplier performance to recommend inventory and sourcing strategies.
Coordinate supplier discussions about pricing, delivery schedules, and service terms within delegated authority; support supplier reviews and scorecards, resolve escalated issues, and identify cost- and waste-reduction opportunities.
Provide daily direction, coaching, performance feedback, and delegated direct or indirect supervision; coordinate onboarding, training, cross-training, and employee development.
Assess skills, identify development gaps, mentor coordinators and specialists, provide documented input for performance reviews, and address team or interpersonal issues.
Develop reports and dashboards for inventory, service, productivity, attendance, training, and safety metrics; analyze data and prepare trend analyses, action plans, and recommendations.
Maintain audit-ready documentation and track operational and improvement outcomes.
Coordinate cycle counts, physical inventories, customer validations, and inventory accuracy controls; review variance investigations and monitor inventory data integrity.
Coordinate responses to audit findings, customer complaints, and corrective actions; ensure inventory and storage processes meet applicable quality requirements and conduct periodic storage-area reviews.
Ensure team compliance with applicable occupational health, safety, transportation, environmental, and site requirements.
Coordinate safety training, certifications, recertifications, meetings, and briefings; conduct and document safety inspections; and coordinate incident investigations and corrective actions.
Liaise with customer safety and compliance contacts, monitor regulatory changes, and coordinate required procedural updates.
Lead or coordinate improvement initiatives focused on efficiency, accuracy, cost control, and service performance; apply structured methods to identify waste, standardize work, and support process redesign.
Coordinate process and technology changes, benchmark performance, share best practices, contribute to procedure development, and measure and report improvement results.