Team Lead
About The Position
ClearWater Express Wash and BlueWave Express Wash are growing express car wash companies focused on providing an exceptional guest experience and opportunities for team members to grow. The Team Lead is a hands-on leadership position that works alongside the team while guiding daily operations, training team members, maintaining company standards, and supporting excellent guest service. The role is suited to someone with leadership experience or a team member ready to grow; previous car wash experience is not required. The Team Lead helps keep the location running efficiently, supports site leadership with daily priorities, and learns and performs all positions at the location. The role also involves assisting guests with wash services, memberships, and product recommendations; maintaining a clean and welcoming facility; reinforcing safety and operating standards; and learning basic equipment, facility operations, and maintenance. The position offers leadership training and development, ongoing support, and opportunities for career advancement.
Requirements
- Responsible, confident, positive, and ready to lead by example.
- Strong communication and interpersonal skills.
- Able to provide excellent customer service in a fast-paced environment.
- Comfortable coaching and training team members.
- Takes initiative and can make decisions when needed.
- Dependable and committed to showing up ready to lead.
- Strong problem-solving and organizational skills.
- Attention to detail and pride in maintaining company standards.
- Basic computer and technology skills.
- Willingness to learn basic car wash equipment and facility operations.
- Able to work outdoors in changing weather conditions.
Nice To Haves
- Previous leadership, supervisory, or team lead experience.
- Previous experience in retail, customer service, restaurant, hospitality, sales, automotive, or another team-based environment.
Responsibilities
- Lead by example and help create a positive, productive team environment.
- Support daily car wash operations and help the location run efficiently.
- Train and coach team members on customer service, safety, products, memberships, and daily responsibilities.
- Provide excellent customer and guest service and help resolve questions or concerns.
- Assist guests with wash services, membership information, and product recommendations.
- Help maintain a clean, organized, and welcoming location.
- Reinforce company standards for uniforms, appearance, safety, and professionalism.
- Ensure team members follow established safety procedures and operating standards.
- Assist site leadership with daily tasks, assignments, and operational priorities.
- Learn and perform all positions and responsibilities at the location.
- Identify and address operational issues and communicate them to site leadership.
- Assist with basic equipment and facility needs and learn car wash operations and maintenance.
- Support opening and closing procedures as assigned.
- Help create an environment where team members feel supported, accountable, and motivated.
Benefits
- Medical, dental, and vision benefits
- Paid time off and vacation
- Holiday pay
- Free car washes
- Leadership training and development
- Career advancement opportunities
- Company uniforms
- Training and ongoing support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
