Team Lead

DSV • Denton, TX

9d • Onsite

About The Position

The Team Lead coordinates and oversees assigned daily operational activities in a warehouse and distribution environment. Under the direction of the Operations Supervisor, the role oversees associates involved in warehousing, receiving, and shipping, supporting company service, cost, performance, safety, and quality objectives. The position mentors and trains associates, coordinates inbound and outbound workflows, supports quality control and labor management, and helps maintain a safe, orderly warehouse. The role may also perform clerical and administrative tasks as directed by site management.

Requirements

• High school diploma or GED.
• At least 1 year of experience in a logistics, distribution, or relevant environment.
• Ability to operate material-handling equipment (MHE).
• Satisfactory completion of a forklift training program and active forklift certification.
• Ability to work in unregulated warehouse temperatures during warmer and colder months, which can range from mild to moderate.
• Basic computer skills, including RF scanners and WMS functions.
• English reading, writing, and verbal communication skills.
• Basic to intermediate math skills to verify product quantities, count inventory, and perform related duties.
• Strong attention to detail and accuracy, with the ability to complete tasks in a timely manner.
• Ability to perform duties with minimal supervision or guidance.
• Ability to communicate effectively and respectfully with all levels of the organization.
• Ability to adapt to change and thrive in a stimulating, fast-paced work environment.
• Ability to lift, carry, push, or pull 21–50 pounds; frequent bending; and constant walking and standing. Reaching above the shoulder or outward, squatting, and kneeling are also required.

Nice To Haves

• 2–4 years of experience in a warehouse, logistics, or distribution environment.
• 2–4 years of proven forklift experience.
• Current or prior MHE certification.

Responsibilities

• Mentor and train new and existing associates on distribution activities and Standard Operating Procedures, including shipping, receiving, picking, and quality control.
• Assist with forklift operation and certification for associates.
• Coordinate unloading inbound shipments, stacking product, and picking and staging outbound shipments to meet productivity expectations.
• Verify inbound and outbound paperwork with drivers, confirm product counts, and load orders accurately according to doors and trailers.
• Research shipping and receiving discrepancies and follow established Standard Operating Procedures.
• Communicate professionally with customers by phone, electronically, or in person, and prepare accurate activity reports for site management.
• Perform quality-control checks using appropriate documentation; verify product and order quality, report damage or discrepancies, and stack, package, shrink-wrap, and label products.
• Report inconsistencies and problems to the Operations Supervisor or Operations Manager and participate in quality meetings.
• Follow applicable ISO standards, safety protocols, OSHA/MSDS standards, Standard Operating Procedures, and company policies; maintain a clean and orderly work area and participate in safety meetings.
• Direct warehouse work-team operations to meet objectives; assist associates and temporary labor with productivity sheets and production and payroll-hour tracking.
• Assist the Supervisor with staffing levels and work schedules; ensure schedules are implemented and jobs are assigned and completed effectively.
• Help ensure associates handle products according to prescribed quality procedures and guidelines.
• Participate in department meetings and initiate, document, or recommend action to address product, process, or quality-system non-conformities; promptly notify the Quality Department.
• Operate, inspect, and perform minor maintenance on material-handling equipment; maintain equipment and report problems, and maintain active forklift certification.
• Perform or assist with building, grounds, and equipment maintenance as assigned.
• Perform clerical and administrative tasks as directed, such as answering telephones, scheduling appointments, greeting visitors, filing, and record keeping.
• Work evenings and weekends as needed and work overtime as dictated by business needs; perform other assigned duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED