Team Lead
About The Position
Sud Stop Car Wash is hiring a hands-on Team Lead to drive sales, grow memberships, and deliver standout customer experiences. The role involves motivating and coaching team members, engaging customers, and meeting performance goals in a fast-paced environment. The Team Lead supports the General Manager, oversees daily operations, and helps maintain a positive, results-focused team culture. The position is located at 1491 Glenn Center Drive, Kernersville, North Carolina 27284. Pay is $20.00–$23.00 per hour, based on experience, with a quarterly site bonus tied to budget and performance results. The company describes its benefits as including medical, dental, vision, life, and disability insurance; 401(k) retirement plans; paid time off, holidays, sick leave, parental leave, and other protected leave; an employer-funded Lifestyle Spending Account; an Employee Assistance Program; and access to voluntary benefits such as pet insurance, accident, and critical illness coverage. The posting also notes a culture of training, development, and internal promotion. The schedule operates seven days a week from 7:30 AM to 7:30 PM, and weekend and holiday availability is required. The role is in a fast-paced outdoor environment and requires standing for extended periods and working in varying weather conditions.
Requirements
- At least 1 year of leadership experience in a sales-driven environment.
- Proven ability to coach teams to sell and deliver positive customer interactions.
- Strong communication and interpersonal skills.
- Comfort working in a fast-paced outdoor environment.
- Basic computer and POS system experience.
- Valid driver’s license and reliable transportation.
- Ability to stand for extended periods and work in varying weather conditions.
- Weekend and holiday availability.
Nice To Haves
- Experience in car wash, retail, hospitality, or service-based businesses is preferred.
Responsibilities
- Lead, coach, and motivate team members to meet and exceed sales goals, including memberships, upgrades, and add-on services.
- Engage customers to promote wash packages and subscriptions.
- Support the General Manager in achieving budget, revenue, and performance targets.
- Oversee daily operations to maintain smooth workflows, high standards, and strong customer conversion.
- Track performance, provide real-time coaching, and reinforce sales best practices.
- Maintain inventory, follow company policies, and promptly resolve operational or customer issues.
- Build a positive, high-energy culture focused on results, accountability, and customer loyalty.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) retirement plan with employer match after 60 days
- Paid time off
- Paid holidays
- Sick leave
- Parental leave and other forms of protected leave
- Employer-funded Lifestyle Spending Account ($40/month)
- Employee Assistance Program
- Voluntary benefits, including pet insurance, accident, and critical illness coverage
- Quarterly site bonus tied to budget and performance results
- Training, development, and internal promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
