Team Lead

DSV • Manassas, VA

32d • Onsite

About The Position

The Team Lead coordinates and oversees assigned daily operational activities in a warehouse and distribution environment. Under the direction of the Operations Supervisor, the role oversees associates responsible for warehousing, receiving, and shipping product in a manner consistent with company service and cost objectives. The Team Lead mentors and trains associates, coordinates shipping and receiving work, supports quality control and safety compliance, and helps manage labor and work schedules. The role also operates material-handling equipment, maintains equipment and work areas, and may assist with clerical and administrative tasks. The position is based in Manassas, Virginia, and is full-time and hourly.

Requirements

• High school diploma or GED.
• At least 1 year of experience in a logistics, distribution, or relevant environment.
• Ability to operate material-handling equipment (MHE).
• Satisfactory completion of a forklift training program and active forklift certification.
• Ability to work in unregulated warehouse temperatures, which may range from mild to moderate in warmer and colder months.
• Basic computer skills, including use of RF scanners and WMS functions.
• English reading, writing, and verbal communication skills.
• Basic to intermediate mathematics skills for verifying product quantities, counting inventory, and related duties.
• Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
• Ability to perform duties with minimal supervision or guidance.
• Ability to communicate effectively and respectfully with all levels of the organization.
• Ability to adapt to change and work effectively in a stimulating, fast-paced environment.
• Ability to meet the stated physical demands, including frequent bending; constant walking and standing; lifting, carrying, pushing, or pulling 21–50 pounds; reaching above the shoulder or outward; and squatting or kneeling.

Nice To Haves

• 2–4 years of experience in a warehouse, logistics, or distribution environment.
• 2–4 years of proven forklift experience.
• Current or prior MHE certification.

Responsibilities

• Mentor and train new and existing associates in distribution activities and Standard Operating Procedures, including shipping, receiving, picking, and quality control.
• Assist with forklift operation and certification for associates.
• Oversee and coordinate unloading inbound shipments, stacking product, and picking and staging outbound shipments.
• Verify shipping and receiving paperwork and product counts with drivers; load orders according to the assigned doors and trailers.
• Process shipping, receiving, picking, and quality-control functions according to Standard Operating Procedures and research shipping or receiving discrepancies.
• Communicate professionally with customers by phone, electronically, or in person, and prepare accurate activity reports for site management.
• Verify that products and orders are received, shipped, and picked correctly; check quality standards, report damage or discrepancies, and stack, package, shrink-wrap, and label products.
• Report inconsistencies and problems to the Operations Supervisor or Operations Manager and participate in quality meetings.
• Follow ISO standards, safety protocols, company policies, OSHA/MSDS standards, and Standard Operating Procedures; maintain a clean and orderly warehouse and participate in safety meetings.
• Direct warehouse work-team operations to meet objectives; assist associates and temporary labor with productivity sheets and recording production and payroll hours.
• Assist the Supervisor with workforce levels and work schedules, and ensure schedules and job assignments are implemented effectively.
• Help ensure associates handle products according to prescribed quality procedures and guidelines.
• Participate in department meetings and take or recommend action to prevent, identify, record, and resolve non-conformities; promptly bring non-conformities to the Quality Department’s attention.
• Operate assigned material-handling equipment safely and efficiently, inspect equipment daily, perform minor maintenance, and report equipment problems; maintain active forklift certification.
• Perform or assist with building, grounds, and equipment maintenance as assigned.
• Perform other clerical and administrative tasks as guided by site management, and other duties as assigned.
• Work evenings and weekends as needed and work overtime as dictated by business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED