Team Lead

DSV • Newton, MA

9d • Onsite

About The Position

The Team Lead coordinates and supervises assigned operational activities in a warehouse and distribution environment. Under the direction of the Operations Supervisor, the role supervises associates handling warehousing, receiving, and shipping, supporting company service, cost, performance, safety, and quality objectives. The Team Lead mentors and trains associates, coordinates shipping and receiving, supports labor scheduling and management, monitors quality and safety compliance, and operates and maintains material-handling equipment. The position is based in Newton, Mississippi, with a Thursday–Saturday and every-other-Wednesday schedule from 5:00 p.m. to 5:30 a.m. The role may require evening and weekend work as needed and overtime as dictated by business needs.

The position requires a high school diploma or GED, at least one year of experience in logistics, distribution, or a relevant environment, the ability to operate material-handling equipment, and successful completion of a forklift training program. Candidates must be able to work in warehouse temperatures that vary seasonally. Preferred qualifications include two to four years of warehouse, logistics, or distribution experience, two to four years of proven forklift experience, and current or prior material-handling-equipment certification. The position is full-time. The posting does not provide a specific salary range; it displays blank range values.

Requirements

• High school diploma or GED.
• At least one year of experience working in a logistics, distribution, or relevant environment.
• Ability to operate material-handling equipment.
• Satisfactory completion of a forklift training program and maintenance of an active forklift certification.
• Ability to work in warehouse temperatures that vary during warmer and colder months, from mild to moderate.
• Basic computer skills, including use of RF scanners and WMS functions.
• English reading, writing, and verbal communication skills.
• Basic to intermediate mathematics skills for verifying product quantities, counting inventory, and related duties.
• Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
• Ability to perform duties with minimal supervision or guidance.
• Ability to communicate effectively and respectfully with all levels of the organization.
• Ability to adapt to change and work in a stimulating, fast-paced environment.
• Ability to work evenings and weekends as needed and overtime as dictated by business needs.

Nice To Haves

• Two to four years of experience working in a warehouse, logistics, or distribution environment.
• Two to four years of proven forklift experience.
• Current or prior material-handling-equipment certification.

Responsibilities

• Mentor and train new and existing associates in distribution activities and current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
• Assist with forklift operation and certification for associates.
• Supervise and coordinate unloading inbound shipments, stacking products, and picking and staging outbound shipments.
• Verify inbound and outbound paperwork with drivers and ensure products are properly counted.
• Load orders accurately according to designated doors and trailers, and process shipping, receiving, and picking according to Standard Operating Procedures.
• Research shipping and receiving discrepancies.
• Communicate professionally with customers by phone, electronically, or in person, and prepare accurate activity reports for site management.
• Use required documentation to verify orders and products are received, shipped, and picked correctly; check quality standards and report damages or discrepancies.
• Stack, package, shrink-wrap, and label products.
• Report inconsistencies and problems to the Operations Supervisor or Operations Manager, and participate in quality meetings.
• Follow relevant ISO standards, safety protocols, Standard Operating Procedures, company policies, OSHA and MSDS standards; maintain a clean and orderly warehouse and participate in safety meetings.
• Direct warehouse work-team operations to achieve objectives; assist associates and temporary labor with productivity sheets and accurate production and payroll-hour reporting.
• Assist the Supervisor in maintaining appropriate staffing levels, establishing work schedules, implementing schedules, assigning work, and ensuring jobs are completed properly.
• Help ensure associates handle products according to prescribed quality procedures and guidelines.
• Participate in department meetings and initiate, identify, record, and recommend solutions for non-conformities; promptly bring non-conformities to the Quality Department's attention.
• Operate assigned material-handling and warehouse equipment safely and efficiently; inspect equipment daily, perform minor maintenance, maintain an active forklift certification, and report equipment problems.
• Perform or assist with building, grounds, and equipment maintenance as assigned.
• Perform other clerical and administrative tasks as directed by site management, such as answering telephones, scheduling appointments, greeting visitors, filing, and record keeping.
• Work evenings, weekends, and overtime as needed or dictated by business requirements, and perform other assigned duties.

Benefits

• DSV provides information about its benefits offerings through the DSV Benefits Showcase; benefits, programs, and eligibility may vary by location and division.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED