Team Lead

Texas Locations • Southlake, TX

22d

About The Position

La La Land Kind Cafe is seeking enthusiastic Team Leaders to help foster a welcoming, inclusive environment focused on kindness, positivity, and genuine human connection. The Team Lead oversees daily operations and maintains a smooth workflow during assigned shifts. The role includes managing and supporting team members, maintaining high customer-service standards, and ensuring compliance with company policies and safety standards. It requires physical stamina and the ability to stand, bend, walk, and perform other tasks for extended periods.

The position works in a dynamic, fast-paced environment and involves collaborating with team members to meet customer needs. Scheduling flexibility may be required, including availability on weekends and holidays. Compensation is $15.00 per hour plus tips, averaging $18–$21 per hour.

Requirements

• Previous experience in a supervisory role.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Positive attitude and commitment to excellent customer service.
• Knowledge of sanitation regulations.
• Flexibility to work various shifts, holidays, and weekends.
• Food handler certification.

Responsibilities

• Supervise and coordinate team members to support efficient shift operations.
• Monitor employee performance and provide coaching or feedback to improve productivity.
• Respond to customer inquiries and resolve complaints promptly and professionally.
• Ensure compliance with company policies, procedures, and safety standards.
• Assist with inventory management, including receiving and stocking supplies.
• Maintain a clean and organized work environment.
• Complete administrative tasks accurately.
• Train new employees and provide ongoing support to existing team members.
• Collaborate with management to achieve company goals and improve operations.
• Assist with scheduling and workforce planning to ensure adequate coverage.
• Support marketing and promotional activities as needed.
• Participate in team meetings and contribute to process-improvement initiatives.
• Act as a liaison between team members and upper management to communicate concerns or suggestions.

Benefits

• Medical, dental, and vision coverage.
• Company discounts.
• Free drinks while on shift.
• Internal growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed