Team Lead

Tractor Supply Company • Ocala-SW, FL

14d • Onsite

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. The role is expected to be among the store’s top-selling Team Members and is responsible for Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support based on store needs. Team Leaders lead assigned Team Members during shifts, support store routines and readiness, and promote a safe, productive work environment. Work is generally indoors with moderate noise, though the role may involve outdoor work in adverse weather. Shifts vary by store, are generally at least four hours, and may exceed eight hours. The position is non-sedentary and involves frequent movement, merchandise handling, and operation of store equipment.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver’s license.
• Must be able to read, write, and count accurately, regardless of education level.
• Must have the physical and mental stamina and ability to move throughout the store, distribution center, and outdoor areas quickly and safely.
• Must be able to safely operate job-related equipment and provide customer service.
• Must be able to communicate effectively with Team Members and customers using written and verbal communication skills.
• Must be able to process information and merchandise through the point-of-sale system.
• Must be able to complete required training and certifications, including propane-dispensing certification.
• Must be able to travel as required in support of district needs and drive or operate a vehicle for business needs.

Nice To Haves

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma or equivalent is preferred, but not required.
• Basic computer skills.
• Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
• Ability to perform and execute the principal responsibilities of Team Members.

Responsibilities

• Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, Team Member coaching, and accountability for execution.
• Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
• Model selling behaviors and perform as one of the store’s top-selling Team Members.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Complete full weekly Clothing Department recovery, including assigned standards and follow-up.
• Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
• Lead assigned Team Members during shifts, including task delegation, follow-up, service expectations, and safe work practices.
• Support front-end, sales-floor, recovery, and customer-engagement routines as assigned by the Store Manager or Sales Manager.
• Support store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
• Operate a cash register/computer, forklift, and other equipment as needed, and assist customers with loading purchases.
• Complete documentation associated with job duties accurately and on time.
• Obtain licenses or certifications as needed by the business.
• Perform other duties as assigned.
• Promote a safe and productive work environment for Team Members, customers, and vendors, and train Team Members on applying policies and procedures appropriately.
• Move and transfer merchandise weighing up to 50 pounds, and push or pull merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
• Operate equipment necessary to run the store, including a dolly, hand truck, forklift, baler, computer, and cash register.
• Handle and be in contact with birds/poultry; complete training and certification to dispense propane and dispense propane.
• Travel as required in support of district needs and drive or operate a vehicle for business needs.
• Successfully complete required training and certifications for various business needs.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Benefits are offered to full-time and part-time Team Members; part-time eligibility is subject to an average of at least 15 hours per week during the specified 90-day lookback period and the stated service requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED