Team Lead (63381)

TEC Services•Buffalo, NY

53d•$20 - $21•Onsite

About The Position

The Working Team Lead is responsible for overseeing janitorial teams across various locations. This hands-on role ensures sanitation standards are met, safety protocols are followed, and team performance aligns with client expectations. The Working Lead also acts as the on-site contact when the Quality Manager or Site Operations Manager is not available.

Requirements

HS degree or equivalent required
A minimum of 1-2 years of previous lead experience in janitorial or custodial services.
Strong communication and organizational skills
Ability to lead by example and work alongside team members
Detail-oriented with a focus on quality and customer satisfaction
Must be able to work night shifts and travel to assigned store locations
Must be able to operate forklifts/pallet jacks as needed.
Must be willing to work different shifts when the business need arises.

Nice To Haves

Bilingual in English and Spanish a plus.

Responsibilities

Lead nightly sanitation crews.
Serve as the on-site liaison between janitorial staff and next level managers.
Communicate daily with supervisor at the end of shift and provide full operational update.
Monitor team attendance and timekeeping; flag and escalate HR concerns to the HR Specialist.
Identify and escalate operational or client concerns to the assigned Site Operation Manager or Quality Manager.
Train and coach team members on proper cleaning techniques and equipment use.
Reinforce compliance with company standards, procedures, and safety expectations.
Support team performance through guidance, accountability, and daily direction.
Conduct and ensure high-quality cleaning in compliance with safety and sanitation standards.
Walk through with the store manager each morning.
Checkout with the Night Manager and complete all checklists - Add photo of checklist completed with the store manager.
Submit detailed daily reports on team performance, incidents, and site conditions.
Maintain a safe, organized work environment and enforce safety procedures.
Ensure emergency exit doors and eyewash stations remain clear and accessible.
Verify proper handling, storage, and securing of equipment and propane tanks.
Ensure cleaning equipment is drained, cleaned, and charged as necessary.
Ensure all tools and equipment (i.e. brooms, mop buckets, wet floor signs, etc.) are removed from the floor and returned to proper storage areas.
Ensure propane tanks are returned to the cage and secured.
Maintain janitorial closets in a clean and organized condition.
Confirm all operational equipment is properly maintained and ready for the next shift.
Submit detailed daily operational and incident reports.
Provide end-of-shift updates to supervisors and management.
Document completed checklists and operational walkthroughs with store leadership.